Amy Brett

Experienced Administrator currently employed as a Property Manager, bringing a diverse background in property management, procurement, administration and customer service. Skilled in overseeing mixed property portfolios, coordinating maintenance and compliance requirements, resolving complex issues, and fostering positive relationships with tenants, landlords, contractors, and suppliers. Known for strong organisational abilities, meticulous attention to detail, and the capacity to manage multiple priorities while delivering excellent customer service and operational support.

Property Manager at Hills (2026-04 – Present)

• Manage a mixed portfolio of residential and commercial properties, ensuring smooth day-to-day operations.
• Coordinate maintenance, repairs, inspections, and contractor activities to maintain property standards.
• Act as the primary point of contact for tenants and landlords, resolving issues efficiently and professionally.
• Maintain compliance with property legislation, health and safety requirements, and company procedures.
• Manage tenancy documentation, records, and administrative processes with a high level of accuracy.

Social Media Manager at Zo and Co (2024-11 – 2026-03)

• Developed and executed social media strategies across multiple platforms to increase brand visibility and engagement.
• Planned, created, and scheduled content while maintaining consistent brand identity and messaging.
• Monitored analytics and audience insights to support data-driven marketing decisions.
• Managed email marketing campaigns, website updates, and customer communications.

Procurement Admin at NG Bailey (2019-09 – 2024-11)

Provided comprehensive procurement and administrative support within a busy operational environment.

• Processed purchase orders, matched invoices, and maintained supplier records with accuracy.
• Produced daily reporting and analysis using Excel to support decision-making.
• Trained and supported new team members, contributing to team efficiency and performance.

Customer Advisor at Natwest (2019-02 – 2019-09)

• Delivered tailored customer support by identifying client needs and providing personalised advice on products and services.
• Managed high volumes of customer enquiries across multiple channels, resolving issues promptly and maintaining high levels of customer satisfaction.
• Processed customer orders, sales, and data accurately and efficiently while consistently meeting performance targets.
• Ensured compliance with company policies, procedures, and customer service standards, helping to maintain a strong professional reputation.

Commercial Admin at Morson Projects (2017-02 – 2019-02)

• Prepared and submitted monthly cost-value reconciliations and cash-spend profiles.
• Drafted post-contract cost reports and presented details to clients.
• Maintained budget adherence with strict commercial and contract management.
• Complied to all main contract and subcontract processes.
• Enforced cost management against budget, highlighting commercial issues and reporting on risks.
• Maximised commercial results and profit margins for allocated projects.

GCSE in Maths

GCSE in English Language

GCSE in English Literature

GCSE in Spanish

GCSE in Biology

GCSE in Chemistry

GCSE in Physics

GCSE in Religion

GCSE in Drama

GCSE in History

GCSE in ICT

GCSE in Business Admin