Amy Ford
Administrator
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About
Adaptable and ambitious with substantial work experience. I am a reliable and conscientious employee with good customer service skills, excellent verbal and written communication skills and the ability to relate to a wide range of people. I believe I am also good at getting the best out of people.Becoming a parent has improved my communication skills and given me patience. Additional skills acquired are problem solving, time management and organisation.
Experience
July 2012 - August 2021 Barbon (Homelet/LetSure/Rentshield) Referencing Executive
Homelet are the leading referencing agency forming 1 branch of Barbon.
A cross trained member of staff working for all brands HomeLet, LetSure & Rentshield. Key duties include Customer Service, making outbound calls, receiving inbound calls, administration and complying with legislative requirements, supporting new starters and mentoring new starters.
January 2012 - July 2012 Danwood Direct. Telesales Executive / Account Manager
Danwood are a leading supplier of printers and consumables.
Managed a range of customers to ensure fully serviced. Key duties include Sales, managing customer accounts, Customer service, answering incoming calls and queries and making outbound calls.
August 2009 - January 2012 Ivy Tavern Bar Maid
Student job - customer service, cash handling, cleaning and stock replenishment.
September 2008 - April 2009 Boyes Customer service assistant
Student job - customer service, cash handling, cleaning and stock replenishment.
October 2008 - January 2009 Next Customer service assistant
Student job - customer service, cash handling, cleaning and stock replenishment.
November 2007 – August 2008 White Hart Hotel Housekeeper / Bar Maid
Student job - customer service, cash handling, cleaning and stock replenishment.
March 2007 - November 2007 The Home Company Customer service assistant
Student job - customer service, cash handling, cleaning and stock replenishment.
August 2004 - February 2007 Home Bargains Senior Sales
Student job - customer service, cash handling including cashing up, cleaning and stock replenishment, staff rotas, stock takes.
Education
Bishop Grosseteste University College: BA (Hons) Drama in the Community – 2:1
Boston College: BTEC National Diploma in Music – Distinction, Distinction, Merit
BTEC National Diploma in Performing Arts (Musical Theatre) – Distinction, Merit, Merit
AS Level Music Technology - D
Giles School GCSE: History (A), English Language (B), English Literature (B), French (B), Double Science (B, B), Resistant Materials Design and Technology (B), Mathematics (C), Leisure & Tourism (B, B) and Citizenship (C).
