Amy Sayner

Senior Sales Advisor

Talent

Todmorden, CalderdaleMember since August 20, 2022

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About

I am looking to take the next step in my retail career with a new sales position for an established brand so I can challenge myself and grow professionally. I have extensive experience in high-end customer-facing roles and consider myself to be approachable and organised, with strong time management and communication skills.

Experience

SENIOR SALES ASSOCIATE

Anthropologie | 2016 – current

I help our store to reach and exceed daily sales targets by acting as a brand ambassador, delivering luxury customer service, and offering product knowledge for beauty, fashion, and homeware.

Building strong customer relationships through friendly service
Assisting customers with selecting apparel, accessorising, and sizing
Helping to find solutions to customer complaints and enquiries
Using the iPad and till system to complete online orders for customers
Answering customer telephone enquiries
Picking and packing items for online orders
Unpacking and organising deliveries and stockroom duties
Overseeing the running of the shop floor with manager on duty hours
Training and being a mentor for new and existing colleagues
Assisting with external and monthly in-store promotional events

SALES ASSISTANT

TU Clothing | 2014 - 2016

I worked evenings and Sundays at a Sainsbury’s superstore, offering great customer service while tidying and merchandising the shop floor. Occasionally I would cover for the general merchandise department or the café.

PERSONAL ASSISTANT

Matthew Duguid | March - May 2015

A two-month internship where I assisted a prop stylist with administrative tasks in the office, organising props in the warehouse, and creating and altering props for photoshoots. I also had the opportunity to assist at a professional photoshoot for TRESemme.

EVENT ASSISTANT

Scout Cast Produce | London Fashion Week AW15

As part of a team, I helped to set up a fashion week event at Red Bull studios. During the event I assisted Pixie by Petra make-up artists by managing their appointment schedule.