Kari Duncan

Highly motivated and has over 15 years knowledge of working in the retail/trade industry from sales assistant to manager. Understanding customer management relationships, hitting targets, new ideas to generate sales and making sure store operations run smoothly. Since leaving my employment from Dulux I currently teach Violin Lessons for beginners as well as Open Learning courses in Communication and Team Leading.

Sales Advisor - Dulux Decorator Centre

(2022 - 2025-02)

• Working in a fast pace environment where a lot of communication is needed between team as well as customers.
• High knowledge in the difference between retail paint and trade.
• Executed CMR every day, not just with new customers but with existing.
• Showed initiative and new ideas to generate new customers and online sales.
• Involved with motivating team regarding monthly and yearly sales target.
• Understanding a business relationship and gaining repour with customers on what they actually need.

Assistant Manager then promoted to Manager - The Works Ltd

(2017 - 2021-04)

• Assistant manager for 7 months then progressed to store manager.
• Ran store operations and managed store team of 8.
• Customer Management Relationship displayed as well as training store employees the meaning behind CMR.
• Year on Year achieving store targets as well as including staff with weekly morning meetings and what is expected for the week/quarter.
• Merchandising and high product knowledge.
• Auditing, payroll, Health & Safety and commercial awareness.

Sales Assistant promoted to Supervisor promoted to Assistant Manager - Brantano - Aberdeen and Inverurie

(2014 - 2017-04)

First in depth roll within management

• Assisting in running store operations and monitoring Key Performance Indicator targets.
• Worked between Aberdeen and Inverurie stores with team of 10 in each store.
• Assisted in closing Aberdeen store and merging staff within Inverurie branch.
• Confident and understanding customer disputes.
• Attended and networked with other store managers at meetings.

Standard Grades - St Machar Academy Aberdeen