Administrator
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A hardworking, exceptionally organised and highly professional individual with over 20 years' of experience working in business management, finance, commercial contract and procurement in both the public and private sectors. Possesses strong negotiation skills and is a great communicator. Task orientated and is diligent in completing work duties in a timely manner.
A warm and friendly person who has a supportive approach to team work. Now looking for a new work opportunity to use transferable skills, embrace training and for personal development.
Administrator - Vella Ltd (t/a Greenrooftops) - Redmarley
(2025-03)
Responsible for bookkeeping tasks using Xero, preparing quotes, invoicing and reconciliations. Procurement and invoice payments. Manage incoming and outgoing communications. Order processing. Managing customer expectations & resolving customer issues. Proactively attracting new customers & keeping marketing tools up to date.
CSC Administrator - Neoperl - Malvern
(2024-09 - 2025-02)
Resolved customer queries - pricing, lead time, parts, technical information. Invoicing. Order processing. Speaking to customers over the phone and email. ERP system daily updates. Booked transport for deliveries. Liaising with colleagues in production, planning and finance.
Operations Coordinator - Cargyll Consultants - Malvern
(2023-05 - 2024-07)
Assisted the team with the smooth day-to-day running of the business and project delivery. Business diary management. Supported the coordination of training & development programmes, events & coaching. Created bespoke confidential client reports using design software.
Directorate Support Officer - Herefordshire Council
(2022-08 - 2023-05)
First point of call to families, professionals and service users; signposting and directing to the relevant social workers to support the Children's and Young People Directorate. Updated and maintained sensitive confidential information in accordance with GDPR.
Company Director - The Malvern Well, Malvern (Hair & Beauty Salon) - Malvern
(2019-09 - 2022-06)
Oversaw the day to day running of the salon. Managed HR tasks and payroll for 5 members of staff. All procurement, bookkeeping and accounting tasks. Providing staff training and mentoring.
Commercial Contracts Officer - L-3 TRL Technology - Tewkesbury
(2015-04 - 2019-09)
Reviewed customer and supplier terms and conditions, non-disclosure agreements, and all other commercial agreements. Worked within bid teams to formalise commercial aspects of bid documentation.
Contracts Manager, (promoted from Contracts Officer) - Dytecna Ltd - Malvern
(2014-01 - 2015-03)
Facilitated, co-ordinated and managed commercial activities. Drafted and negotiated customer facing contracts.
Bid Specialist - Sevacare UK Limited - Wolverhampton
(2013-01 - 2013-10)
Project managed tender submissions, identified new opportunities, wrote and gathered content and collated material into high quality proposals. Delivered responsive, seller-focused tender content and produced visually compelling tenders. Liaised with key stakeholders and ensured that new services were practical and financially viable.
Business Development Officer - Sense - Birmingham
(2010-02 - 2013-01)
Led and managed tender submissions, identified new opportunities, wrote and gathered content and collated material. Liaised with key stakeholders and ensured that new services were in line with the Charity's vision and values. Strategic data collection and analysis, identified needs and gaps in service provision.
Contracts Officer - Birmingham City Council
(2008-04 - 2010-02)
Developed and prepared tender documentation. Advised purchasers of services on contract conditions and specifications. Co-ordinated external provider forums and steering group meetings.
Support Worker - Clifford House
Buyer - BE Aerospace
Purchasing Assistant - Royal & Sun Alliance
Trainee – Buyer - Silvertech
Buyer - Satair Hardware
Senior Buyer - SLG Beauty
VTCT in Level 2 Beauty Therapy, Level 3 Beauty Therapy Massage, Level 3 Electrical Epilation - Beauty Therapy (2019 - 2019)
Commercial Contract Law - Commercial Contract Law (2014 - 2014)
British Sign Language – Level 1 - British Sign Language (2012 - 2012)
GCSEs - Steyning Grammar School (1996 - 1996)
