Anam Bakumeni

Fashion graduate with over 5 years of experience in roles such as Shop Assistant, Administrator, Insurance Consultant, Body Shop Operator, Visual Inspector, and Call Center Agent. Committed to maintaining high standards and providing top-tier customer service. Seeking a role in a dynamic organization that values hard work and offers opportunities for growth and challenge.

Quality inspector at Deslee Mattex (2026-04 – Present)

Conducting inline and final inspection per AQL standard, reducing defects by X% maintained accurate.

• Inspect fabric rolls for holes, stains, weaving faults, broken needle lines, miss selection
• Approvals to match customers specification like color and pattern
• Ensure the fabric meet quality standard
• Ensured fabric recieved matched piece ticket details to prevent production errors

Call centre agent at Lewis compliance department (2023-03 – 2024-03)

Retail centre that deals with customer accounts in the shop

• Logging inbound calls and correspondence
• Ensure all verification documents are completed and approved within the required time-frame
• Ensure the customer account details are captured accordingly
• Handling customer complaints and providing professional customer service

Body shop operator at Mercedes benz SA (East London plant) (2020-03 – 2023-02)

Skilled in operating, perform quality and visual inspection and maintaining production machinery

• Machine feeding, set up, operation of automated and Robot welding machinery
• Monitor and setup machinery for optimal performance
• Working hand and power tools
• Perform quality and visual inspection in final welds
• Assemble and fabricate metal structure according to work specifications
• Documented daily production defeats
• Achieve daily production targets
• Cleaned work station before operating
• First Aider of the team

Learning skills program 1&2 / Production quality controller at Mercedes Benz SA (Learning academy, East London plant) (2019-10 – 2019-10)

Individual role and safe use of workshop tools

• Individuals role and safe use of workshop tools Demonstrate and understanding of quality procedures and practices
• Keep the work areas safe and productive
• Explain the individual role within the business
• Use and care for engineering measuring equipment, power tool and hand tools
• Production quality controller
• Demonstrate understanding of production system and management
• Supply raw and processed material to production

Insurance Consultant at Sanlam Group (Bellville) (2018-06)

Assist individuals asses their needs and formulate insurance plan for the association risk

• Finding clients
• Providing insurance advice to clients by discussing available policy option
• Helping clients to find the best policy for their needs
• Maintaining clients file information
• Providing excellent customer service

Nation Diploma In fashion Design in Fashion Design – Walter Sisulu university (2013 – 2016)

First Aider - Safety certificate Level 1 in First Aid – Transvaal (2021-06 – 2021-07)