Andrea Griffiths

Support Care Worker

Dunfermline, FifeMember since June 30, 2022

Learning disabilities supportSafeguarding policy knowledgeFirst aidClient relationship management

About

Provided compassionate care to residents, facilitating daily living activities to improve quality of life. Supported clients with bathing, washing and toileting. Supported residents with mobility challenges, using equipment safely and encouraging independence.

Experience

Support Care Worker - St Josephs - Midlothian, Midlothian

(2024-11)

Provided compassionate care to residents, facilitating daily living activities to improve quality of life.
Supported clients with bathing, washing and toileting.
Supported residents with mobility challenges, using equipment safely and encouraging independence.
Promoted independence and social engagement among service users through tailored support.
Addressed clients' physical, emotional, and social needs with a person-centred approach to enhance overall well-being.
Monitored residents' health conditions, promptly reporting any changes or concerns to senior healthcare staff.
Administered medication as prescribed, maintaining meticulous records to comply with health and safety regulations.
Administered medication in accordance with care plans and doctor instructions.
Administered medication as prescribed by healthcare professionals, monitoring for adverse reactions.
Conducted regular health and safety checks, identifying potential hazards and implementing preventative measures.
Prepared nutritious meals and snacks, taking into account dietary requirements and preferences to promote healthy living.
Managed challenging behaviour effectively, using de-escalation techniques and maintaining a safe environment.
Provided emotional support to make families and patients feel comfortable and supported.
Cleaned patient rooms, completing tasks such as changing beds, dusting, hoovering and bathroom sanitisation.

Sales Advisor - Chisholm Hunter - Edinburgh, Edinburgh

(2023-11 - 2024-10)

Identified customer needs with effective questioning, recommending suitable products.
Listened to customers to uncover upselling opportunities.
Enhanced customer satisfaction through delivery of friendly service.

Sales Assistant - Marks and Spencers - Dunfermline, Fife

(2012-02 - 2023-10)

Assisted customers in selecting products, offering detailed advice to meet their needs.
Kept shelves neat, clean and organised through visual merchandising.
Handled customer enquiries, providing prompt responses to questions about products and services.
Assisted customers in locating products and provided detailed information to enhance shopping experience.