Client Onboarding Specialist
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A diligent and solution-oriented client onboarding professional seeking a challenging new role in SaaS implementation and customer success that will utilise existing skills and provide opportunities for further career development.
Possesses impeccable communication, collaboration, and customer service skills, able to build strong relationships with colleagues, clients, and key stakeholders alike. Passionate about driving customer success and maximising customer satisfaction and retention, well-versed in customer onboarding, supporting product adoption, and managing
B2B relationships. Takes a proactive approach to problem solving and risk mitigation, providing bespoke solutions in a timely manner even under high pressure conditions.
Nearly 6 years of client onboarding experience in the SaaS industry with mainly post-sales
BA in European Studies and Political Sciences