Anees Qureshi

Friendly and customer-focused professional with experience supporting customers in fast-paced environments. Strong communication, problem-solving and teamwork skills with a background in IT support and project coordination. Committed to delivering excellent customer service, resolving enquiries efficiently and creating a positive customer experience.

Customer service assistant - Chicken Cottage - United Kingdom

(2026-01 - 2026-07)

• Accurately took customer orders in a fast-paced environment while ensuring excellent service.
• Served food and beverages promptly, maintaining high standards of customer satisfaction.
• Processed cash and card payments accurately and efficiently.
• Handled customer inquiries and resolved concerns professionally and courteously.

SALES ASSISTANT - FOOTASYLUM - Manchester, United Kingdom

(2024-11)

• Delivered excellent customer service by assisting customers with inquiries and ensuring a positive shopping experience.
• Assisted customers with product selection based on their needs and preferences.
• Processed cash and electronic transactions accurately while handling billing and payments.
• Resolved customer complaints and queries promptly, maintaining high levels of customer satisfaction.
• Maintained product displays, stocked shelves, and supported daily retail operations in a fast-paced environment.

Bachelors - Telecommunication Systems - Bahauddin Zakariya University, Multan, Pakistan (2019-09 - 2023-09)

Master of Science - Programme And Project Management - University Of Chester, England (2024-09 - 2025-10)