Ashley Munjoma
Customer Service Professional
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About
Reliable and highly motivated customer service professional with experience working in fast-paced, team-oriented environments. Demonstrates strong communication skills, excellent time management, and the ability to remain composed under pressure. Proven track record of maintaining high standards of cleanliness, organisation, and customer satisfaction.
Seeking an opportunity within the hospitality industry where professionalism, efficiency, and strong interpersonal skills can contribute to a positive customer experience.
Experience
Crew Member - Nando's - Woking
(2024-01)
- Work efficiently in a high-volume, fast-paced environment while maintaining excellent service standards.
- Communicate professionally with customers and colleagues.
- Maintain strict hygiene, safety, and cleanliness standards.
- Demonstrate reliability, flexibility, and strong teamwork.
- Support team members to ensure efficient service delivery.
Retail Assistant - Grape Tree - Woking
(2025-01)
- Delivered professional customer service tailored to individual needs.
- Managed transactions accurately and responsibly.
- Maintained organised displays and a clean store environment.
- Assisted customers with product queries and purchasing decisions.
Crew Team Member - Burger King - Woking
(2022-01 - 2023-12)
- Provided consistent, high-quality service in a demanding customer-focused setting.
- Followed company procedures and safety standards diligently.
- Demonstrated adaptability, teamwork, and initiative during busy periods.
- Responded professionally to customer concerns and resolved issues effectively.
Education
Level 3 Diploma - Health and Social Care - Guildford College (2026-12)
GCSEs - Various Subjects - Loreto High School (2019-12)
