Angel Uduh

Senior Administrator with 12+ years' experience across charity and office administration, recognised for dependable delivery in fast-paced environments. Strong communicator with excellent prioritisation, organisation and stakeholder service skills. Skilled in diary and inbox management, records and document control, budgeting and expense tracking, vendor coordination and office inventory oversight.

Methodical, detail-oriented and proactive team player who streamlines processes and keeps operations running smoothly. Quick to learn, hardworking and reliable, with a track record of putting ideas into effective practice.

Senior Administrator at Oasis of Love International Centre (2014-10 – Present)

Senior Administrator providing strong attention to detail, exemplary customer service and team-player attitude. Personal Assistant to head of the company, managing administrative operations and stakeholder communications.

• Provide strong attention to detail, exemplary customer service and team-player attitude
• Personal Assistant to head of the company, taking notes when needed and helping with personal documents
• Update and maintain client files
• Manage budget and tracked expenses against plans
• Managed banking transfers and searches
• Scan, photocopied and filed documentation, utilizing meticulous attention to detail to reduce errors
• Communicate with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
• Monitor premises security, screened visitors, updated logs and issued passes
• Diary management, typing correspondence and documents, creating presentations and creating meeting minutes
• Hold oversight of office inventory activities, including ordering and requisitions, stocking and shipment receiving
• Handle all incoming business and client requests for information

Administrator at Fountain of Grace (2010-12 – 2011-02)

Administrator managing client relations, office operations, and administrative tasks for a charity organization.

• Prepared contracts and documents for transactions
• Managed client database and contact information
• Presenting a professional and friendly first impression of the charity to all visitors and clients
• Coordinated workload between team of two
• Received, screened and routed incoming calls
• Oversaw appointment scheduling and itinerary coordination for both clients and personnel
• Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving
• Created reports and presentations
• Solved problems timely and effectively, ensuring customer satisfaction
• Handled all incoming business and client requests for information
• Managed correspondences, using Outlook to improve efficiency of email communications
• Collected and distributed incoming mail, employing strict confidentiality throughout
• Scanned, photocopied and filed documentation, utilizing meticulous attention to detail to reduce errors
• Prepared packages for shipment, pick-up or courier delivery to customers
• Directed clients to appropriate personnel to address concerns, resolve complaints or answer account related questions
• Warmly greeted customers, qualifying reason for visit and providing accurate information to maintain positive working relationships
• Communicated with contractors and vendors to place and receive orders, request maintenance services and deliver instruction on behalf of office management
• Prepared, compiled and filed documents as well as reports presented to various parties
• Kept reception area clean and neat to give visitors a positive impression of the company

Diploma in Legal Secretaries – Wolverhampton College

NVQ Level 2 in Legal Environment – Wolverhampton College