Angela Rees
Admin/retail assistant
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About
I am an outgoing, polite and well-presented individual with a passion for providing first class customer service. Experienced within the Housing, HR and Business Administration sectors I am seeking a new role to use and expand on my current skillset.
I am very motivated and passionate and I work well with other people. I am a good team member but can lead on tasks if required and I have excellent communication and time management skills. My wide range of experience and skills has given me the confidence to be able to deal with most situations and other professionals. I am easily able to deal with people on all levels and to understand the diversity of the wider community.
Experience
Positive Steps July 2022 - Current
Duties Include
- Supporting all Umbrella associations within Positive steps with any administration tasks as required
- Working with various clientele with specific enquiries they may have and signposting to whichever service they need
- Using in house systems to carry out various tasks required by the business and clients
- Following GDPR protocol to carry out all tasks required
Education
Training and Education
First Choice Homes Ltd
- GDPR ● Conflict management
- Introduction to social Housing ● Health & safety
- Safeguarding
- Equality & Diversity
NCFE CACHE Level 1 Award in Mental Health Awareness
Oldham Lifelong Learning – 2019
NCFE Level 2 Award in Exploring Occupational Studies for the workplace
Highbury College (Distance Course)
IAO Level 2 Certificate in IT User Skills - Oct 2019
Moulton College (Distance Course)
IAO Level 2 Certificate in Principles of Business Administration - June 2019
Open Awards - 2019
Open Awards Entry level award in skills for further learning and Employment (Entry Level 3)
Oldham Lifelong Learning - 2018
NCFE Level 2 Presentation Software
Certificate of adult learning for advanced word including mail merge

