Anika K

Dynamic and customer-focused retail professional with 6+ years of progressive experience across fast-fashion and accessories sectors. Proven expertise in beauty retail operations, visual merchandising, and team leadership within high-volume, trend-driven environments. Demonstrated ability to drive sales growth, deliver exceptional customer experiences, and mentor junior staff. Passionate about translating current beauty and fashion trends into commercial success.

SALES ASSOCIATE - Claire's Accessories - Ilford

(2023-09 - 2025-11)

• Ear Piercing Specialist: Conducted over 300 safe, hygienic ear piercings annually, maintaining 100% compliance with health & safety protocols and aftercare education
• Beauty & Cosmetics: Managed the cosmetics and hair accessories category, conducting product knowledge sessions that boosted beauty sales by a vast amount year-over-year
• Customer Loyalty: Built a personal client base through personalised styling advice, achieving top rates in the region for customer satisfaction
• Processed transactions accurately using the POS system, including handling cash, card payments, and processing returns/exchanges
• Greeted and engaged customers warmly, offering personalised product recommendations across jewellery, hair accessories, cosmetics, and tech accessories

SUPERVISOR - THE CONNOUGHT - ILFORD

(2025-12 - 2026-06)

• Ensured consistently high service standards across all shifts
• Built rapport with regular customers to drive loyalty
• Evaluated staff performance and provide constructive feedback
• Managed floor plans and table assignments during service
• Assisted with vendor orders and receiving deliveries

GCSE - The Mayfield School (2018 - 2023)

BTEC BUSINESS - Business - The Mayfield School (2023 - 2025)