Anil Kapila
Cybersecurity Technical Support Engineer
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About
A highly effective IT technical consultant, offering expertise in the delivery of application technical support, infrastructure management and technical pre-sales. Brings knowledge of a range of applications, as well as demonstrable professional experience in providing bespoke software support, conducting product and DR testing, and delivering pre-sales and technical product training. Combines creativity with critical thought to meet end-user requirements and deliver solutions on time, to scope and within budget.
Positive and pragmatic, with a strong focus towards self-improvement and excellent communication, organisational and problem-solving skills, offering the ability to analyse and resolve problems calmly, efficiently and with integrity. Adept at prioritising and managing time to complete tasks within deadlines, often against a complex, busy and pressurised working environment. Feels comfortable working autonomously, while also being an effective team member and supportive colleague, with the ability to adapt to changing requirements.
Experience
- Technical Support
- Technical Presales
- Technical Account Management
- Infrastructure Support
- Technical Trainer
Education
BEng (1st Class Honours) Electrical & Electronic Engineering