Cybersecurity Technical Support Engineer
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A highly effective IT technical consultant, offering expertise in the delivery of application technical support, infrastructure management and technical pre-sales. Brings knowledge of a range of applications, as well as demonstrable professional experience in providing bespoke software support, conducting product and DR testing, and delivering pre-sales and technical product training. Combines creativity with critical thought to meet end-user requirements and deliver solutions on time, to scope and within budget.
Positive and pragmatic, with a strong focus towards self-improvement and excellent communication, organisational and problem-solving skills, offering the ability to analyse and resolve problems calmly, efficiently and with integrity. Adept at prioritising and managing time to complete tasks within deadlines, often against a complex, busy and pressurised working environment. Feels comfortable working autonomously, while also being an effective team member and supportive colleague, with the ability to adapt to changing requirements.
BEng (1st Class Honours) Electrical & Electronic Engineering