Anju Bala

Dynamic professional with a strong foundation in relationship building and management, confidentiality, and customer service. Demonstrates exceptional communication excellence and multitasking efficiency, complemented by leadership potential. Adept at team collaboration and cash handling, with a focus on maintaining discretion and enhancing customer experiences.

Friendly and approachable, with knack for providing excellent customer service and ensuring guests feel welcome. Skilled in teamwork, actively supporting colleagues to achieve common goals and maintain positive work environment. Quick learner, always eager to adapt to new tasks and challenges with can-do attitude.

Demonstrates reliability and punctuality in all responsibilities.

Crew Member at Mac Donald's (2021-10 – Present)

• Delivered fast, accurate service for positive customer experience.
• Collaborated with team members to ensure smooth service during peak times, demonstrating strong teamwork skills.
• Employed multitasking skills to switch fluidly between various activities and cope with high demand.
• Completed daily checklists of tasks to meet health codes and maintain clean space.
• Implemented time-management skills to handle multiple tasks efficiently during busy periods.

Till Operator at Grocery store (2022-02 – 2022-08)

• Offered friendly greetings and farewells, creating a welcoming environment for all patrons.
• Managed cash and card payments, ensuring accurate handling of money and financial records.
• Assisted customers with product queries, offering recommendations to enhance shopping experience.
• Processed transactions swiftly and accurately, utilising till systems to maintain efficient customer flow.

Master of Science in International business management – London metropolitan university (2021-09 – 2023-06)