Anna Bleszynska

I am a hard-working individual with extensive experience in retail, customer service, and operations management. Skilled in administration, team leadership, inventory management.

Administration Assistant - GFM (Grosvenor Facilities Management)

(2025-06)

• Managing administrative tasks, correspondence, reports, and database management
• Assisting with financial administration including invoices, purchase orders, and records keeping

Operations Manager - Harrods International

(2024-09 - 2025-02)

• Monitor day-to-day operations, ensuring efficiency and compliance with company policies
• Oversee inventory levels, Managed budgets, schedules, and team performance to meet business objectives
• Improve systems and workflows for efficiency

Assistant Manager - Harrods International - Heathrow Terminal 4

(2021-12 - 2024-09)

• Successfully managed day-to-day operations of four boutiques with up to 30 employees
• Coached and trained staff
• Maintained sales reports, cash office duties, and staff schedules
• Ensured visually appealing merchandising and efficient stock management

Supervisor / Sales Specialist - Harrods International - Heathrow Terminals 2, 3, 4 & 5

(2017-04 - 2021-12)

• Responsible for opening/closing the store and supervising up to 15 staff members
• Oversaw cash handling, reports, and day-to-day smooth store operations
• Resolving inquiries and complaints effectively
• Trained staff on company policy and product knowledge

Sales Assistant - Sunglass Hut - Heathrow Airport

(2015-08 - 2017)

• Assisted customers with purchases, stock control

Assistant Manager - ICEBLU - New Kings Road, London

(2011 - 2017)

• Managed daily boutique operations including sales, staff, stock merchandising
• Recruiting, training and appraised staff, managing budgets and financial records
• Supported buying trips to France and Italy for seasonal stock selection

NVQ - Ladies Hairdressing - Kingston College (2005-09)