Anna Shlyakhova
Administration Assisstant
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About
Highly experienced Administration Assistant known for strong multi-tasking abilities and attention to detail.
Expert in managing documentation, scheduling, and providing personalised customer service.
Proficient in MS Office, CRM software management, and data entry.
Skilled in negotiation, teamwork, and working under pressure.
Experience
When I arrived in Scotland in 2022, I started working at CEIS Ayrshire in August. I was involved in optimising the database of Ukrainian job seekers, translating necessary educational materials, and consulting with job seekers. I used Excel, Word, and PowerPoint in my work.
Education
In June 2024 I graded HNC Travel and Tourism in Ayrshire College. I studied Communication, IT in Business, Digital Marketing, and Customer Care. It was so helpful for me and I can use this knowledge for my administration job.