Annabel Robson

Supported the development of a large-scale interdisciplinary sustainability course in collaboration with the School of Biological Sciences, adapting the existing UCIL course Creating a Sustainable World for approximately 800 first-year students annually as part of the first UCIL–School partnership of its kind. Collaborated with academics, learning developers, professional services colleagues and students to co-design course content, organise workshops and meetings, and support project coordination across multiple teams. Designed and built interactive learning activities using Canvas and Articulate Rise, applying student-centred design principles and accessibility best practice.

Canvas Intern (UCIL – University College for Interdisciplinary Learning) at The University of Manchester (2025-03 – Present)

• Supported the development of a large-scale interdisciplinary sustainability course in collaboration with the School of Biological Sciences, adapting the existing UCIL course Creating a Sustainable World for approximately 800 first-year students annually as part of the first UCIL–School partnership of its kind.
• Collaborated with academics, learning developers, professional services colleagues and students to co-design course content, organise workshops and meetings, and support project coordination across multiple teams.
• Designed and built interactive learning activities using Canvas and Articulate Rise, applying student-centred design principles and accessibility best practice.
• Supported the interviewing and filming of academic contributors, assisting in the creation of multimedia learning materials.
• Contributed to project coordination, including content review cycles, course testing prior to launch and evaluation through student feedback and impact surveys.
• Supported UCIL marketing and student engagement activities, contributing to social media growth (120% increase in Instagram followers in the first week) and representing UCIL at University Open Days and Start of Year events.
• Assisted in the institutional transition from Blackboard to Canvas by rebuilding courses in Articulate Rise, embedding accessibility enhancements, and reviewing the student journey within Canvas to improve usability and learning experience.

Student Ambassador at The University of Manchester (2023-09 – 2024-07)

• Delivered laboratory demonstrations to groups of 18–24 prospective students in undergraduate teaching laboratories, ensuring clarity, engagement, and adherence to health and safety procedures.
• Led tailored campus tours for groups of up to 10 students and guests, adapting content to individual interests, accessibility needs and academic backgrounds, whilst following safeguarding procedures.
• Represented the University at Open Days and Offer Holder events, communicating effectively with diverse audiences to share insights into student experience and academic pathways.
• Utilised customer service skills in order to respond confidently to queries from students, parents and carers, providing accurate and student-focused information.
• Explained, in brief, the admissions, enrolment, and course structures to prospective students as well as university systems and expectations.

Student Representative at The University of Manchester (2021-10 – 2022-06)

• Acted as a liaison between students and senior academic staff, gathering and communicating feedback via online platforms and Staff–Student Liaison Committee meetings.
• Identified and escalated issues relating to lecture recordings, accessibility, assessments, deadlines, mitigating circumstances and timetabling.
• Proactively resolved student concerns where possible before escalation, demonstrating initiative and problem-solving skills.
• Contributed to improvements in communication and accessibility of teaching materials.

Cafe Assistant at Marks & Spencer (2024-11 – 2025-03)

• Worked flexibly across multiple areas of the café within a busy hospitality environment, maintaining high standards of teamwork and customer service.

Customer Assistant at Tesco (2018-09 – 2024-09)

• Worked across multiple store areas including checkouts, shop floor and stock control within a fast-paced retail environment. Supported the training and supervision of new staff members whilst delivering high standards of customer service.

BSc (Hons) in Biology with Industrial Experience – The University of Manchester (2019-09 – 2024-06)

A Levels in Biology, Chemistry and Maths – Prudhoe Community High School (2014-09 – 2019-06)