Annamarie Walters

My name is Annamarie. I’m a friendly and down-to-earth individual with a passion for helping people and creating positive experiences. I have two cats named Batman and Robin who keep life entertaining. Outside of work, I enjoy staying organised, learning new things, and being part of a team that supports each other. I bring strong communication skills, a good sense of humour, and a hardworking attitude to every role I take on.

Customer Service: Proven ability to deliver excellent service in fast-paced hospitality settings, handle complaints professionally, and maintain a welcoming environment for customers.

Teamwork: Experience working closely with colleagues during busy shifts to ensure smooth and efficient service.

Communication: Clear and confident in verbal interactions with customers and team members, with a friendly and approachable manner.

Multitasking: Skilled at managing multiple tasks under pressure, such as taking orders, preparing drinks, serving food, and maintaining cleanliness.

Cash Handling: Trusted to process both cash and card transactions accurately and in line with company procedures.

Cleanliness & Hygiene: Strong understanding and application of hygiene standards and health & safety regulations.

Problem Solving: Ability to respond calmly and effectively to customer issues, finding quick resolutions.

Organisation: Maintains tidy workspaces, restocks supplies efficiently, and ensures a clean, ready environment on the shop or restaurant floor.

Adaptability: Quickly adapts to new tasks, roles, and team environments, with a proactive and positive attitude.

Level 4 UCAB Foundation Degree in Veterinary Nursing Passed Year 1.