Digital Product Owner
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I’m a Digital Product Owner with over 10 years of experience leading user‑centred digital product development within financial services and technology. I specialise in shaping and delivering digital solutions, working closely with cross‑functional teams to drive iterative improvement, strong stakeholder alignment, and measurable business outcomes.
My background spans product management, agile delivery, customer operations, and technical project leadership, built across roles in fintech, SaaS, and automotive retail. I bring a blend of strategic thinking and hands‑on delivery, with a track record of improving processes, scaling teams, and enhancing customer experience in complex digital environments.
I’m motivated by solving real user problems, collaborating with diverse teams, and delivering products that make a meaningful impact.
I’m a Digital Product Owner with a strong track record delivering user‑focused digital products across financial services, fintech, SaaS, and automotive retail. I specialise in shaping digital lending journeys, driving iterative delivery, and aligning cross‑functional teams around clear product outcomes.
Before moving into product, I built a broad foundation across customer operations, technical project delivery, and digital transformation—including roles in automotive retail , SaaS implementation, and operational leadership. That mix gives me a practical, end‑to‑end view of how digital products are built, adopted, and scaled in real organisations.
I have an MSc in Computing and IT from Northumbria and a BSc in Retail Management from Surrey, giving me a mix of technical understanding and commercial insight that fits naturally with digital product work. This combination helps me bridge conversations between engineering, stakeholders, and users, and make decisions that balance feasibility, customer needs, and business outcomes.