Anton Bagunu

Professional and adaptable administrative and hospitality professional with over five years of experience in fast-paced customer-focused environments. Highly skilled in customer service, inventory control, invoice processing, stock ordering, and general office support. Proficient in the use of Microsoft and Apple software for administrative tasks, professional communication, and record management.

Known for strong organisational abilities, effective problem-solving, and clear communication with staff, management, and external stakeholders. Motivated to continue developing administrative skills while delivering a high standard of service and operational support.

Floor Staff Associate - Marks & Spencer

(2020-09 - 2021-01)

Key responsibilities included carrying out and recording regular stock checks, ensuring all products met quality standards and were organised to reduce waste. I maintained hygiene and safety standards in line with COVID-19 regulations, including regular sanitisation of high-traffic areas and surfaces. This role required following procedures carefully, completing tasks accurately, and maintaining a safe and well-managed environment for both customers and staff.

Team Leader - Wetherspoons

(2021-07 - 2023-10)

In this role, I developed strong team communication and management skills, ensuring tasks were prioritised and completed efficiently alongside my own responsibilities. I coordinated with colleagues, built positive working relationships, and supported an inclusive workplace. I also managed updates on seasonal menu changes, making sure all team members received information promptly and clearly.

This experience improved my organisation, multitasking, and professional communication skills, all directly transferable to an administrative role.

Chef de Partie - Brunning & Price

(2023-10 - 2025-03)

This role involved a higher level of administrative responsibility compared to my previous positions. I managed stock control and ordering, ensuring appropriate stock levels were maintained weekly and that menu updates were accurately implemented. These tasks required careful organisation and attention to detail, contributing to a well-prepared and professional service for customers.

Additionally, I monitored performance metrics, including monthly sales comparisons with other company locations, which supported team accountability and encouraged optimal operational performance.

Duty Manager - Côte Brasserie

(2026-02)

As a Duty Manager, I oversee the day-to-day running of several locations, ensuring each site operates efficiently while delivering a consistently high standard of customer care. I lead and support teams, handle customer queries and complaints, and resolve issues promptly to create a positive experience and maintain strong customer satisfaction. My responsibilities also include scheduling, reporting, maintaining accurate records, and ensuring company policies and procedures are followed.

Working across multiple sites has strengthened my ability to adapt quickly, build strong relationships with different teams, and maintain consistent standards. Through a hands-on approach and a focus on both people and performance, I have contributed to increased sales, improved customer satisfaction, and the successful operation of each location.

Bachelor - Classical & Archaeological Studies

A-Levels - Mathematics - B, Law - A, Religious Studies - A