Anum Ali

Healthcare Assistant | Operating Department Practitioner | Reception & Patient Support

Talent

Oxford OX3, United KingdomMember since 20 May 2026

Patient Communication and Customer ServicePatient-Centred care and dignityInfection Prevention and Control (IPC)Manual Handling and safe patient transferMonitoring and escalation of patient concernsAccurate documentation and record KeepingSafeguarding awarenessMultidisciplinary team working (MDT)Health and Safety complianceCommunication with patients and relativesMaintaining confidentiality and data protection standardsTelephone Handling and Enquiry ManagementHealthcare Administration and Record KeepingPatient Confidentiality and GDPR ComplianceClinical Documentation and FilingMicrosoft WordIT SystemsMultitasking and Workload PrioritisationStrong Communication and Interpersonal SkillsTeam Collaboration and Multidisciplinary WorkingTime Management and Organisational SkillsStock Management and Supply MonitoringProfessional and Compassionate Patient Care

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Patient Communication and Customer ServicePatient-Centred care and dignityInfection Prevention and Control (IPC)Manual Handling and safe patient transferMonitoring and escalation of patient concerns

About

Friendly, professional, and highly organised healthcare professional with over 8 years of experience working in busy healthcare and clinical environments. Skilled in patient communication, reception support, appointment coordination, healthcare administration, clinical documentation, and multidisciplinary teamwork. Experienced in handling confidential patient information, managing telephone enquiries, maintaining accurate records, and supporting patient care within fast-paced settings.

Demonstrates excellent interpersonal skills, reliability, empathy, and the ability to remain calm under pressure. Confident using Microsoft Office and healthcare IT systems while maintaining high standards of professionalism and patient care.

Experience

Health Care Assistant - 2M Health and Homecare - United Kingdom

(2026-03)

Provide high-quality person-centred care to clients within their homes while promoting dignity, independence, and wellbeing.
Support service users with mobility, personal care, transfers, and safe use of equipment including hoists and walking aids.
Maintain accurate care documentation and communicate effectively with healthcare professionals and family members.
Follow safeguarding, infection prevention, and medication administration procedures in line with organisational policies.
Demonstrate empathy, professionalism, and excellent communication skills while supporting individuals with varying healthcare needs.

Senior Operating Department Practitioner - Punjab Human Organ Transplantation Authority - Lahore

(2019-05 - 2026-02)

Worked within a fast-paced surgical environment supporting transplant and general surgical procedures.
Prepared and maintained operating theatres, clinical documentation, and patient records with accuracy and confidentiality.
Communicated effectively with surgeons, anaesthetists, nurses, patients, and multidisciplinary healthcare teams.
Managed surgical stock supplies and ensured equipment availability across multiple operating theatres.
Maintained high standards of infection prevention, patient safety, and organisational compliance.
Supervised junior staff members and supported training and team coordination activities.

Aesthetic Practitioner (Part-Time) - Rizthetics Clinic - Lahore

(2023-06 - 2025-12)

Managed patient appointments, treatment records, and reception-related administrative tasks.
Handled patient enquiries professionally both in person and over the telephone.
Maintained a welcoming, organised, and professional clinic environment.
Ensured accurate record keeping and patient confidentiality at all times.

Junior Operating Department Practitioner - DHQ Hospital Kasur - Lahore

(2017-08 - 2019-05)

Assisted healthcare professionals during trauma and general surgery procedures in busy clinical settings.
Prepared clinical equipment, maintained sterile environments, and supported patient preparation.
Completed patient documentation accurately and assisted with specimen handling and labelling.
Worked collaboratively with multidisciplinary teams to ensure safe and effective patient care.