April Summers

a professional with a wide range of practical skills and experience who is dedicated and trustworthy. I have excellent customer service skills and can learn quickly and follow instructions precisely. I thrive under pressure, consistently meeting targets and deadlines, and I am eager to apply my skills in a hands-on environment.

Washroom Attendant at Chessington World of Adventure (2025-08 – 2025-11)

• Responding to guest requests or concerns and welcoming visitors.
• Thoroughly cleaning and sanitizing toilets, sinks, mirrors, and other fixtures.
• Monitoring and replenishing toilet paper, hand soap, paper towels, and other consumables
• Maintaining high standards of cleanliness and hygiene in the facilities.

Team Member at Hollywood Bowl, London O2 (2022-06 – 2024-01)

• Taking customer orders and preparing hot beverages while providing bar service.
• Maintain a tidy by cleaning tables, organizing stock, clearing areas, and collaborating with team members.
• Ensuring food is cooked correctly, adhering to health and safety standards, and managing stock rotation.
• Refilling arcade games and troubleshooting hardware and software issues.
• Handling cash transactions efficiently and accurately

Kitchen Staff at Hollywood Bowl, Surrey Quay (2018-11 – 2019-01)

• Taking customer orders and preparing hot beverages while providing good customer satisfaction.
• Maintain a tidy by cleaning tables, organizing stock, clearing areas, and collaborating with team members.
• Accurately process cash transactions, adhering to cash management practices to uphold financial integrity.
• Ensuring food is cooked correctly, adhering to health and safety standards, and managing stock rotation.
• Implement stock rotation to reduce waste and ensure ingredient freshness

Staff Member at Arc Recruitment (2017-02 – 2020-03)

• Supervise cash transactions to ensure accurate payment processing while maintaining a tidy and organized environment that enhances the overall ambiance.
• Take customer orders with precision and prepare a variety of hot beverages, offering attentive service to VIP guests to guarantee their satisfaction.
• Distribute menus to guests, clearly presenting the offerings and introducing the wait staff by name to foster a personal connection and elevate the dining experience

Staff Member at HALO (2016-10 – 2017-05)

• Efficiently oversee customer orders by crafting a range of hot beverages, ensuring prompt service for VIP clients while keeping the bar area tidy and providing attentive service.
• Accurately process cash transactions, maintain cleanliness by wiping tables, organize stock for easy access, and collaborate with team members to improve overall service quality, including managing box bars.
• Greet guests warmly upon arrival, direct them to their assigned areas, assist wait staff as necessary, distribute menus, and introduce the wait staff to enhance the dining experience

Cashier at ASDA (2016-11 – 2017-02)

• Process payments using various methods, ensuring accurate receipt issuance and managing refunds, credits, and change to enhance customer satisfaction and financial integrity.
• Greet customers warmly, execute cash transactions accurately, and meticulously calculate and record transaction totals for a seamless checkout experience.
• Maintain a tidy and organized checkout area, regularly cleaning the space to foster a welcoming atmosphere and support efficient service during busy periods.

Team Member at BrightSparks Recruitment (2014-03 – 2017-07)

• Supervise cash transactions to ensure accurate payment processing while maintaining a tidy and organized environment that enhances the overall ambiance.
• Take customer orders with precision and prepare a variety of hot beverages, offering attentive service to VIP guests to guarantee their satisfaction.
• Distribute menus to guests, clearly presenting the offerings and introducing the wait staff by name to foster a personal connection and elevate the dining experience

Playgroup Assistant at Trinity Nursery School (2010-10 – 2011-06)

• Maintaining high standards of cleanliness and hygiene in the facilities.
• Assist in the setup and cleanup of equipment, ensuring the premises are tidy after use.
• Support the planning and execution of diverse activities that enhance children's learning and development while supervising their safety.
• Foster a positive environment that encourages skill development and adhere to all playgroup policies, including health, safety, and safeguarding measures

GCSE in English and Maths – City of London Academy (2004-09 – 2009-06)

NVQ in Hospitality and Food Hygiene Award Level 1 and 2 – LESOCO College – London (2007-09 – 2009-06)

BTEC in Health and Social Care Level 1 – LESOCO College – London (2009-09 – 2010-06)

CACHE in Childcare Level 2 – LESOCO College – London (2010-09 – 2011-06)

Multiple in English Level 1 / Maths Level 2 / Information Technology Level 1 – LESOCO College – London (2011-09 – 2012-06)

BTEC in Level 2 IT – LESOCO College – London (2012-09 – 2013-06)

BTEC in Level 3 IT – Year one & Year two – LESOCO College – London (2013-09 – 2015-06)

BA (Hons) in Animation Diploma Lvl 1 – Southampton Solent University (2015-09 – 2017-06)

BA (Hons) in Animation Diploma Lvl 2 – Southampton Solent University (2017-09 – 2018-06)

BA (Hons) in Animation Diploma Lvl 3 – Southampton Solent University (2018-09 – 2021-06)