Aqib Hanif

A hardworking individual who strives to accomplish excellent standards in all work undertaken. Highly motivated with the ability to work on own initiative. A team player who provides appreciation and willingness to suggestions from team-mates. Enthusiastic about performing to high standards, even in pressurised environments under strict deadlines. Dedicated, open to challenges and happy to train to enhance existing skills.

Sales Executive - Age Partnership

(2024)

• Carried out assignments under short notice and outside of normal hours.
• Communicated clearly with my team about current work, issues and needs.
• Assisted team members with tasks and consistently meet targets.
• Built strong, trusting relationships by reliably handling requests.
• Assessed customer needs and suggested relevant products or services to meet needs.
• Worked well with team members to complete tasks.
• Helped clients feel welcome by conversing warmly and professionally answering questions.
• Met high-volume demands with enthusiasm and quality service and support.
• Collaborated in team setting to handle daily assignments and challenges

Sales Executive - Inspire payments

(2022 - 2024)

• Handled team filing, data entry and recordkeeping.
• Trained and mentored new workers on policies and procedures.
• Worked well with team members to complete tasks. Attended quickly to emergencies and helped resolve concerns.
• Protected information and maintained confidentiality.
• Assisted team members with tasks and consistently meet targets. Answered calls promptly and delivered faultless service for diverse needs.
• Developed proficiency in using different software and used skills regularly to complete assignments.

Car Sales Executive - RS Motor House

(2022 - 2022)

• Helped customers make smart decisions about purchases with detailed comparison information.
• Walked around shop frequently to identify problems and offer assistance to customers.
• Kept accurate records of shop orders, refunds and exchanges with required documentation.
• Followed manager orders and carried out daily tasks to keep shop organised, tidy and customer ready.
• Informed customers about important product, service and delivery terms at time of purchase.
• Learned product features and conducted demonstrations to best promote products and answer questions

Customer Service Executive - 02

(2020 - 2022)

• Delivered finished work to precise specifications following verbal and written orders.
• Accepted payments
• Trained and mentored new workers on policies and procedures. Helped clients feel welcome by conversing warmly and professionally answering questions.
• Accomplished tasks with enthusiasm and skills in time management.
• Met high-volume demands with enthusiasm and quality service and support.
• Collaborated in team setting to handle daily assignments and challenges.

Gym Receptionist - KBW Boxing and Fitness

(2019 - 2020)

• Protected information and maintained confidentiality.
• Worked well with team members to complete tasks.
• Built strong, trusting relationships by reliably handling requests. Collaborated in team setting to handle daily assignments and challenges.
• Trained and mentored new workers on policies and procedures. Stayed collected and calm during difficult situations and interactions.
• Interacted professional with guests, staff and general public.
• Completed regular tasks and temporary assignments as directed.
• Handled team filing, data entry and recordkeeping. Dealt professionally with issues and complaints, helping develop and implement successful resolutions.
• Updated system records with current information.
• Wiped down and sanitised work spaces and frequently touched surfaces.

Door to Door Salesperson - Home Fundraising

(2018 - 2018)

• Followed experienced team members to learn basic and advanced job skills.
• Accomplished tasks with enthusiasm and skills in time management.
• Completed regular tasks and temporary assignments as directed.
• Adhered to policies and procedures for smooth daily operations.
• Assisted team members with tasks and consistently meet targets. Carried out assignments under short notice and outside of normal hours.
• Interacted professional with guests, staff and general public.
• Received and efficiently handled queries and complaint.

Administrator - Alliance Law

(2015 - 2015)

• Greet and welcome guests as soon as they arrive
• Direct visitors to the appropriate person and office
• Answer, screen and forward incoming phone calls
• Provide basic and accurate information in-person and via phone/email

Level 3 - Information, Computing & Technology - Leeds City College (2014 - 2017)

Completed Secondary Education - Bruntcliffe High School, Leeds (2009 - 2014)