Archie Henderson
Customer Development Account Management / Sales
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About
I am a motivated and reliable individual with a strong work ethic, excellent attendance, and a commitment to delivering high standards through attention to detail and accuracy. I have a positive influence on colleagues and team dynamics, adapting my communication style to suit different audiences. I demonstrate leadership and resolve disagreements effectively, as evidenced by my time as a referee and during negotiations with buyers.
Additionally, I am non-judgemental and respectful of people's preferences, values, and beliefs.
My skills include direct commercial experience, strategic thinking, and an understanding of fast-paced business environments. I also have the ability to design psychological studies, such as questionnaires or interviews, analyse data using statistical software (e.g., Excel or SPSS), and write detailed reports on findings.
Experience
Customer Development Placement, 06/2024 – 07/2025
Kenvue, High Wycombe, Buckinghamshire
- Gained commercial experience leading management of the B&M account and supporting account management of the Home Bargains account.
- Developed communication, stakeholder management and a strategic mindset to reset B&M’s customer relationship.
- Led the account from a -4% decline in 2024, to +18% NTS growth in half one of 2025. Delivering B&M’s highest-performing month on record.
SOUND AND LIGHTING TECHNICIAN, 06/2021 – 08/2024
Class act, Bicester, Buckinghamshire
- Preparation and installation of lighting displays and sound systems
- Moving heavy equipment in compliance with current health and safety requirements.
- Creating events tailored to the client's needs.
REFEREE, 09/2019 - Current
Football association (FA), Milton Keynes, Buckinghamshire
- Controlling a competition in cooperation with other members of a team to successfully officiate football games.
- Enforcing the laws of the game through strong decision making and effective communication.
- Dealing with a fast paced and pressured environment
Education
University of York, York, YOR, 2026
Master of Science: Psychology
Currently working towards an MCSI in Psychology
Sir Henry Floyd Grammar School, Aylesbury, BKM, 2022
A-Levels
- A* in Physical education
- A in Psychology
- A in Biology