Arkadiusz Robert Roszyk

Experienced operations and sales professional with over 20 years of experience in team management, customer service, and business operations. Strong background in coordinating teams, handling clients, and solving operational problems in fast-paced environments. Highly adaptable, reliable, and comfortable working remotely using email, chat, and CRM systems.

Prefer written communication and non-phone roles. Quick learner, able to efficiently use new tools and software after short training. Currently seeking a remote position in customer support, operations support, administration, or sales support.

Owner / Managing Director at AG-RA Sp. z o.o. (2016 – Present)

• Managed business operations and administration
• Communicated with clients and suppliers
• Organized logistics and handled documentation
• Negotiated contracts and maintained relationships
• Oversaw daily business processes

Supervisor / Mobile Cleaner at BiC Cleaning Company (2023-07 – 2024-02)

• Supervised cleaning teams across multiple locations
• Communicated with clients and ensured service quality
• Organized staff schedules and replacements
• Solved operational and staffing issues quickly
• Trained new employees

Machine Operative at Polypipe (2020-11 – 2023-06)

• Supported production and warehouse processes
• Monitored stock levels and internal logistics
• Cooperated with different departments
• Maintained quality and safety standards

Sales Manager / Operations Manager / Commercial Director at Various companies (2002 – 2016)

• Managed sales teams and operational processes
• Built and maintained long-term client relationships
• Prepared offers and negotiated contracts
• Coordinated service delivery and staff
• Responsible for achieving business targets

Sales Representative

Customer Service (B2B)

Warehouse Operations

Small Business Owner (gastronomy)

Mechanical Engineering – Technical University of Wroclaw

Vocational in Driver/Mechanic – Administrative and Legal Studies Vocational School