Communications, Administration and IT
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A communication driven and enthusiastic tech savvy individual with some gained experience in the working world learning crucial communication and interpersonal skills required to manage resources and liaise with customers and clients. Seeking to gain more knowledge and provide long term contributions to maximize the potential of a company and myself.
Responsible for making sure company algorithm would advertise and recommend appropriate products based on customer preferences.
Constant liaising with clients and customers providing individual end users with 1:1 support ensuring that hardware and software requirements are met.
Experience working at notable Locations including The London Stock Exchange, Sky, News UK, BBC and Parliament including a total revamp of The Suns HQ.
Required creating extensive logs recording bespoke needs and requirements for existing and new hires as well as answering incoming and outgoing calls.
Promoted to Team leader after gaining experience with the role and a strong understanding of client working environments and needs.
Remained vigilant to help process large quantities of orders under time constraints.
This Line of work also involved actively liaising between dissatisfied customers to compensate and rebate them for any incorrect orders.
| 2017-2019
Computer Science, second year & discontinued
Kingsbury High School and Sixth Form
| 2010-2017
Triple BTEC ICT Extended Diploma (D* D D) equivalent to ( A* A A)
6 GCSES B-C (including Mathematics and English)
QA DevOps Cloud Computing Certification- Level 3 | 2022
