Kelly Rodger

Experienced administrative professional with 9+ years experience who is passionate about communication and building positive client relations.

With a background in vendor management, marketing and communications, I’ve successfully collaborated with different teams and departments.

Considered an all-rounder who enjoys variety. Skilled at learning and applying new information and systems effectively.

Currently studying towards a CIPD Level 5 Associate Diploma in People Management.

Enrolment Advisor, Pearson College London, May 2022 – Present

• Contact and build rapport with leads based all around the world
• Assist candidates with the enrolment process from start to finish
• Maintain and update student information via CRM platforms
• Reach minimum daily and weekly KPI’s while building a strong pipeline/working towards a quarterly target

Receptionist, Bausch + Lomb, Kingston Upon Thames, (Temp), April 2022 – May 2022

• First point of contact for contractors, maintenance & suppliers
• Coordinate parcels and postage
• Complete weekly fire alarm tests

Higher Education Consultant, Stafford Global (Remote – Part-Time), South Africa, Sept 2021 – March 2022

• Contact and build rapport with leads based in Africa
• Assist candidates with the admissions process from start to finish
• Liaising with the Head of Admissions with regards to prospective students and University updates
• Maintain and update student information via CRM platforms

Sales & Marketing Executive, DigiComm, South Africa, Apr 2021 – Jul 2021

• Management of social media platforms
• Send out weekly newsletter to new & existing clients
• Generate PO’s, quotes and invoices 
• Ensure Health & Safety Compliance of office and people

Online ESL Teacher, Hujiang, China (Remote, South Africa), Sept 2018 – Jul 2020

• Teach English as a Second Language to Chinese students online, aged 3-16 years old
• Make use of software and physical props to encourage TPR

• Teach English as a Second Language to Thai students in class aged 4-6 years old
• Make use of software and physical props to encourage TPR

Receptionist, The South African Gold Coin Exchange (Contract), South Africa, Sept 2017 – Feb 2018

• Provide general administrative and clerical support
• Successfully deal with customer service issues / queries
• Perform secretarial work to senior managers
• First point of contact for cleaners, building maintenance & suppliers
• Ensure reception area and meeting rooms are clean and serviced
• Book meeting rooms
• Coordinate post and logistics 
• Always ensure a high level of security at all times

• Social media management
• Event & exhibition management (Internal and External)
• Provide administrative support to senior management 
• Media/PR liaison
• Successfully secure funding from vendors for events, training and branding
• Scheduling lunch & learn opportunities for engineers through vendors 
• Arranging of marketing and promotional collateral
• Build rapport with suppliers and vendors
• Updating of company data (website, intranet, sales PPT deck, brochures)
• Creating and sending out newsletters 
• Facilitate training programs & bookings for new starts and team members 
• Coordinating CSR Initiatives 

• Provide general administrative and clerical support
• Coordinate logistics
• First point of contact for building, maintenance & suppliers
• Ordering of stationery and office supplies
• Ensure positive client rapport
• Generate client quotations, invoices & credit notes

BA Degree in Corporate Communications from the University of Johannesburg