Ashley

Chemistry graduate with hands-on Quality Assurance and Quality Control experience in dairy and snack manufacturing environments. Experienced in Good Manufacturing Practices (GMP), HACCP principles, food safety systems, in-process quality monitoring, laboratory analysis, sensory evaluation, and Critical Control Point (CCP) verification. Skilled in laboratory equipment calibration, product quality inspections, process documentation, and investigating product nonconformities to support corrective actions.

Adept at collaborating with production teams to ensure consistent product quality, regulatory compliance, and efficient manufacturing operations. Proficient in Microsoft Excel and committed to continuous improvement, workplace safety, and operational excellence.

Quality Control Assistant at Tropical Heat Limited (2025-10 – 2025-12)

• Performed in-process quality assurance inspections across multiple snack production and packaging lines.
• Conducted sensory evaluation of finished products to verify compliance with quality specifications.
• Verified Critical Control Point (CCP) activities, including routine metal detector checks and calibration.
• Performed net weight, leak, carton fill count, moisture, salt content and brown percentage analyses.
• Investigated product defects and packaging non-conformities and supported corrective actions.
• Maintained GMP, hygiene and food safety standards throughout production.
• Maintained accurate production records using Microsoft Excel and QA documentation.
• Worked closely with production teams to improve product quality and minimize waste.

Quality Control Attachee at New KCC Ltd (2024-05 – 2024-08)

• Conducted alcohol, clot-on-boiling, acidity and lactometer tests on raw milk.
• Assisted in butterfat and total solids analysis.
• Performed sensory evaluation of raw milk and dairy products.
• Calibrated laboratory equipment before analysis.
• Supported monitoring of food safety controls and CCPs.
• Maintained laboratory records and collaborated with production and engineering teams.

Customer Service Representative and Web developer at IndMart Africa (2025-07 – Present)

• Managed customer interactions through Zoho, HubSpot and WA Desk.
• Processed orders and coordinated with internal teams.
• Resolved customer issues while maintaining excellent service standards.
• Made websites using Wordpress

Bachelor of Science in Chemistry – University of Nairobi (2021-09 – 2025-04)