Security Officer
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I am a positive, ambitious, and highly motivated individual with a strong work ethic and a proactive approach to my work. Through my experience to date, I have learned the importance of maintaining a calm, efficient, and productive work environment, even when working under pressure. I have developed strong organisational, communication, and customer service skills, allowing me to work effectively both independently and as part of a team.
I have a strong moral code, take pride in being reliable and consistently punctual, and always strive to achieve the best possible results both within and beyond the workplace. I am a fast learner who adapts quickly to new tasks and responsibilities, and I approach every role with enthusiasm, professionalism, and a willingness to go the extra mile.
Security Officer - Carlisle Support Services (Olympia London) - Olympia London
(2026-03-05)
Conducted patrols across the Olympia site to maintain safety, security, and compliance. Managed access control by checking permits and IDs, and monitored entry and exit across both construction and public areas. Worked within a team to ensure clear communication across multiple zones while providing visible security presence to deter incidents and assist staff and visitors.
Supported operations during the transition to public use, covering mixed environments including bars, restaurants, a school, and hotel, while accurately reporting incidents in line with procedures.
Door Supervisor - The Draughts Pub
(2026-01)
Provided front-of-house security during weekly karaoke nights, managing admissions and ID checks, de-escalating incidents, and ensuring compliance with venue policies while maintaining a safe and welcoming environment.
Customer Service Officer - Southwark Council
(2024-08 - 2025-05)
Handled inbound calls in a busy call centre, assisting residents with enquiries, complaints, and service requests including housing repairs, waste management, and environmental issues. Managed reports of noise and anti-social behaviour, liaising with contractors and internal teams to resolve issues efficiently while using council systems to support daily operations.
Club Manager - The Mediterranean Rowing Club
(2023-04 - 2023-09)
In my role as Club Manager, I was responsible for overseeing the day-to-day operations of the club, ensuring all by-laws, policies, and rules were consistently followed. I managed staff rosters, including wage approvals, and supervised staff to ensure efficient and compliant operations. I also handled financial administration, including checking invoices, organising approvals and payments, and banking club monies.
In addition, I coordinated and delivered club events, maintained high standards of customer service, and provided clear leadership to support a calm, productive, and well-organised work environment.
Leisure Centre Customer Service assistant - The Kings Bastion
(2021-06 - 2023-04)
As my role as a security officer and Service Assistant, I was the primary point of contact for customer inquiries and handled daily financial transactions. I maintained a safe, well-run environment across the venue, including bowling lane maintenance, arcade machines, pool and ping pong tables, and the bookings and reservations desk. I coordinated party bookings and group events, including the climbing and bouldering park, and supported staff training.
The role gave me broad experience managing varied situations, and I consistently remained professional and calm under pressure to keep operations running smoothly and to ensure that everyone was safe inside the complex.
Customer Service/Personal Trainer - Trugym London
(2016 - 2020)
Through social media I have the ability to apply the appropriate marketing strategies to gain attention and engage with potential clients. My main goal was to build a rapport with my clients while improving their fitness and mental wellbeing. Using advanced systems, I tailor-made programs for each client. I oversaw booking and instructing classes with 20 plus attendees. I successfully met my targets. I also enjoyed maintaining a great working relationship with all my clients.
LASER Level 2 - Door Supervisor in the Private Security Industry
LASER Level 3 - Award in safe use of Mechanical Restraints (Handcuffing)
Behavioral Detection Officer - Get Licensed
Fire Marshal - Get Licensed
Cyber security - Get Licensed
Health & Safety Officer - Get Licensed
Risk Assessment - Get Licensed
Mental Health First Aider - Get Licensed
Emergency First Aider - First Security Training
BTEC Level 1 - Sports and Active Leisure
Level 1 (NVQ) - Sports
Level 1 - Employability and Sports Development
Level 2 (QCF) - Gym Instructor
Level 3 Diploma (QCF) - IAO Personal Trainer
Level 4 - Pre/post-natal instructor
Business Studies - Community College
English - Community College
Economics - Community College
Maths - Community College
Science - Community College
