Ashlyn Whitty

Results-driven sales professional with over five years of experience in B2B and B2C sales, telesales, appointment setting, and customer service. Proven ability to build strong client relationships, qualify leads, identify customer needs, and consistently achieve sales and performance targets. Experienced in managing high volumes of inbound and outbound calls, negotiating solutions, and delivering excellent customer service in fast-paced environments.

Appointment Setter – Investment Sector at Self-Employed (2026-01 – Present)

• Qualify prospective investors and schedule consultations for financial advisers.
• Make over 200 outbound calls daily
• Build relationships with clients and maintain a high standard of telephone communication.
• Manage lead pipelines and ensure smooth client handovers.

Cruise Sales Specialist at Iglu (2023-09 – 2026-01)

• Sold bespoke cruise and travel packages to customers.
• Consistently achieved sales targets and KPIs.
• Negotiated offers and liaised with cruise providers to secure customer requirements.

Telesales Executive at Tchibo Coffee (2021-07 – 2023-08)

• Managed inbound and outbound B2B sales activity.
• Upsold products, processed orders, and supported account management.
• Consistently met sales, accuracy, and call volume targets.

Billing & Credit Control Administrator at The Royal Marsden Private Patients (2018-12 – 2020-12)

• Maintained accurate patient billing records and payment allocations.
• Produced reports and supported administrative processes.
• Liaised with patients, consultants, and internal departments.

Supermarket Assistant at Waitrose (2016-11 – 2018-08)

• Delivered excellent customer service in a busy retail environment.
• Processed transactions and resolved customer queries.
• Supported store operations and maintained compliance procedures.

GCSEs

Active IQ Level 3 Diploma in Gym Instructing & Personal Training

Paediatric First Aid Qualification – Wimbledon First Aid Training