Kalyan Indurthy
Results-driven marketing and business professional with over 2.5 years of experience
About
Results-driven marketing and business professional with over 2.5 years of experience supporting digital marketing, operations and client engagement in fast-paced environments. Currently pursuing an MSc in International Business Management (with Placement) at the University of East London, with a strong focus on data-driven marketing and business strategy. Skilled in CRM management, campaign support, performance analysis and stakeholder coordination, with hands-on experience contributing to B2B marketing initiatives and go-to-market strategies.
Proficient in analysing data to optimise campaign performance, improve customer engagement and support business growth. Seeking a Digital Marketing role where I can apply analytical thinking, digital tools and execution-focused experience to deliver impactful marketing campaigns and drive measurable results.
Experience
Store Team Member - Home Bargains - United Kingdom
(2025-10)
- Provide excellent service in a fast-paced retail environment.
- Assist customers with queries, product locations and in-store support.
- Maintain store standards stock replenishment, merchandising and housekeeping.
- Work collaboratively with team members to ensure smooth daily operations.
Retail Sales Assistant - Primark - United Kingdom
(2025-05 - 2025-09)
- Operated tills efficiently, handling cash and card transactions accurately.
- Engaged with customers to provide assistance and ensure a positive shopping experience.
- Processed customer refunds and exchanges in line with store policies.
- Supported store operations through teamwork and maintaining high customer service standards.
Revenue Cycle Representative - IKS Health - Hyderabad, India
(2023-01 - 2025-04)
Managed high-volume operational data ensuring 98% accuracy and compliance standards for Texas health care. Analysed performance trends and produced reports supporting management decision-making.
- Authorization denials
- Handling high dollar tasks
- Accounts Receivable (AR) Follow-up
- Medical Billing
- Payment Posting
- Insurance Eligibility & Benefits Verification
- Claim Status Verification
- Appeals and Reconsiderations
- Handled correspondence
- Commercial, Medicare, and Medicaid claims follow-up
Education
MSc - International Business Management (with Placement) - University of East London, Docklands Campus (2025-05)
Bachelor of Commerce - Marketing, Sales & Advertising Promotion - Avinash College of Commerce, India (2019-09 - 2022-05)
