Ashma Baskota
Self-Employed Delivery Driver
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About
Experienced and reliable customer service and retail professional with a strong background in sales, online order fulfilment, team leadership and delivery work. Confident working with customers, managing competing priorities and meeting deadlines in busy environments. Friendly, polite and well-presented, with strong communication, numeracy and teamwork skills. Able to work independently using initiative as well as contributing effectively within a team.
Experience
Self-Employed Delivery Driver - Amazon Flex
Deliver parcels safely and efficiently while managing routes, schedules and customer requirements. Work independently, manage time effectively and complete deliveries within demanding timeframes.
Online Assistant - Sainsbury's, Crayford - Crayford
(2023-09 - 2024-06)
Supported online customer orders and worked in a busy retail environment, maintaining accuracy, good customer service and efficient order fulfilment.
Team Leader - Busaba Eathai
(2015-09 - 2020-05)
Led and supported team members in a busy customer-facing environment. Helped maintain service standards, supported day-to-day operations and encouraged effective teamwork.
Kitchen Assistant - IZA Retail Ltd, Mori
(2013-05 - 2015-09)
Supported kitchen operations in a busy working environment, following instructions, maintaining standards and working effectively as part of a team.
Customer Service - Liquor House PVT. LTD., Nepal - Nepal
(2013-02)
Provided customer service and support in a retail environment, assisting customers and contributing to day-to-day business operations.
Education
Master's Degree - Tribhuvan University (2008 - 2010)
Bachelor's studies - Sociology (2005 - 2008)
Higher Secondary Education Certificate (2003 - 2004)
School Leaving Certificate (2002 - 2002)
