Application support & Charity community-based.
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ECT is both a charity and a social enterprise that combines business thinking with social values to deliver high quality services that positively benefit the local communities.
I have gained solid experience in troubleshooting, installation, and maintenance across a range of support operations. I have a proven ability to communicate complex technical and non-technical information in a clear and accessible manner, ensuring end users fully understand the solutions provided.
Experienced Application support from a wide and varied background. Results orientated and delivery-focused with leadership, good communication and 3rd party supplier relationship experience. Customer focused, enthusiastic, innovative and self-driven.
Single point of contact for application issue. Taking ownership through to resolution. Quickly adapt new functionality for small projects, reporting and application testing.
Certified 1st Aid trained 2023 (updated).
(MiDAS) Minibus Driver Awareness Scheme 2025.
Electrician’s course: Certified C&G 4141-01 Practical Domestic Installer 2013.
Cert-Ed, University of Westminster (level 1) 1994 - 1995.
University of Sussex, Computer Science (Hons) 1990 - 1993.
