Attila Banga

Experienced Housekeeping professional and Deputy Head Housekeeper with over 10 years' experience across luxury hotels, exclusive hospitality and serviced accommodation. Proven progression through Housekeeper, Supervisor, Head Housekeeper, Housekeeping Manager and Deputy Head Housekeeper positions. Strong hands-on experience leading housekeeping teams, allocating daily workloads, managing rotas, conducting detailed room and public-area inspections, controlling stock and linen, training colleagues and maintaining high standards of cleanliness and presentation.

Experienced in delivering warm, professional guest service and working closely with other departments to respond quickly to guest requirements. Comfortable working under pressure, prioritising competing demands and leading by example. Luxury hospitality experience includes Fairmont Windsor Park, Homewood Park Hotel & Spa and Belmond Royal Scotsman.

Deputy Head Housekeeper at Home Grown Hotels (2026-03 – Present)

• Support the Head of Housekeeping with the daily leadership and smooth running of the department.
• Allocate daily workloads and supervise guest-room and public-area standards through regular inspections.
• Lead by example and work hands-on with the team during busy operational periods.
• Coach and support colleagues, providing constructive feedback and day-to-day guidance.
• Monitor stock and linen levels and maintain accurate departmental records.
• Liaise closely with other departments to respond promptly to guest requirements.
• Support the development of colleagues and maintain consistently high housekeeping standards.

Housekeeping Manager at Clarity Housekeeping Ltd (2025-08 – 2025-10)

• Managed daily housekeeping operations and supervised the housekeeping team.
• Prepared weekly rotas and allocated workloads according to operational requirements.
• Conducted detailed guest-room and public-area inspections.
• Managed stock and linen levels and ensured departmental supplies were available.
• Recruited, onboarded and trained housekeeping employees.
• Conducted staff reviews and provided coaching and performance feedback.
• Delivered Health & Safety and COSHH training.
• Worked closely with other departments to ensure guest requirements were addressed promptly.

Accommodation Manager at Wellington Arms Hotel (2025-04 – 2025-07)

• Managed the accommodation operation, including daily housekeeping lists, room allocation and quality inspections.
• Controlled linen, housekeeping stock and guest amenities.
• Supervised and supported Reception operations when required.
• Coordinated Housekeeping and Reception to provide an efficient and consistent guest experience.
• Supported recruitment and staff performance reviews.
• Managed payroll responsibilities across the accommodation function.

Head Housekeeper at Thames Riviera Hotel, Maidenhead (2024-05 – 2025-04)

• Led the Housekeeping department and maintained high standards of cleanliness, presentation and guest service.
• Prepared rotas and organised daily workloads according to operational requirements.
• Conducted detailed room inspections and provided coaching and feedback to team members.
• Recruited, interviewed and selected housekeeping employees.
• Delivered training and supported ongoing team development.
• Managed housekeeping stock, supplies and external supplier relationships.
• Worked closely with the General Manager and Heads of Department to maintain smooth hotel operations.
• Managed workplace issues and conflict professionally.

Housekeeping Supervisor at Homewood Park Hotel & Spa (2022-08 – 2024-04)

• Supervised housekeeping teams and coordinated daily guest-room and public-area operations.
• Allocated workloads and conducted room inspections to maintain required standards.
• Trained colleagues in manual handling, COSHH, cleaning products and PPE.
• Managed cleaning chemicals, linen and guest amenity stock levels.
• Deputised for the Housekeeping Manager during periods of absence.
• Used Opera Cloud and Slack to coordinate operational and guest requirements.

Fairmont Windsor Park (2021-06 – 2022-07)

• Managed guest requests and enquiries through the hotel's Royal Service function.
• Coordinated guest requirements with Housekeeping, Room Service and other departments.
• Used Opera to update and maintain guest reservations.
• Managed lost-property procedures and delivered professional, discreet and responsive guest service.
• Supervised housekeepers and linen porters within a luxury hotel environment.
• Delegated daily tasks and monitored quality, completion and guest requirements.
• Conducted room inspections and coached team members to improve standards.
• Liaised with other departments to support smooth daily operations.
• Acted as Health & Safety representative for the Housekeeping Department.
• Used Opera to document daily housekeeping operations.

Senior Housekeeper at City-Stay UK / Checked-In / Inclusive, Cambridge (2019 – 2021)

Supervised housekeeping colleagues, allocated workloads, inspected serviced apartments, coordinated with laundry and booking teams, supported guest check-in/out and resolved housekeeping-related guest requests and complaints.

Houseperson at Downing College, University of Cambridge (2018 – 2019)

Managed linen and cleaning-product distribution, maintained housekeeping stock, prepared meeting rooms and supported daily operational requirements.

Housekeeping / Train Steward at Belmond Royal Scotsman (2018 – 2018)

Maintained exceptional cleanliness and presentation standards aboard a luxury train while providing attentive and discreet guest service.

Housekeeping Attendant at Macdonald Holyrood Hotel (2015 – 2018)

Housekeeping Attendant / Waiter at G&V Royal Mile Hotel (2015 – 2018)

General Assistant at Fonab Castle Hotel (2015 – 2018)

General Assistant at Moulin Hotel (2015 – 2018)

Kitchen Porter at La Luna Restaurant (2015 – 2018)

General Assistant at Argyll Holidays (2015 – 2018)

Certificate in Executive Housekeeper (CEH) (2014 – 2014)

Hotel Management Fundamentals – Udemy (2020 – 2020)

NCFE Level 2 Certificate in IT User Skills (ITQ) (2020 – 2020)

IT Level 2 – Microsoft Office – Vision2Learn (2020 – 2020)

Kaleidoscope Leadership Course – Homewood Park Hotel & Spa (2023 – 2023)

Business & Finance Management Course – Basingstoke College of Technology (2026 – 2026)