Ava Forster

A highly motivated and hardworking individual seeking my second professional opportunity, I bring a strong academic foundation from numerous GCSEs and a proven eagerness to tackle diverse challenges. I am adaptable, quick to learn, and possess a proactive approach to problem-solving. I am enthusiastic about contributing to a dynamic team and am ready to apply my skills and dedication to achieve company goals.

Sunbed shop - Tulu - Sunderland, Tyne and Wear

(2024-01 - 2025-08)

• Resolved client issues with professionalism and a focus on achieving positive outcomes
• Maintained clean, safe working environments to eliminate accident risks.
• Achieved service time and quality targets.
• Engaged with customers to better understand needs and deliver excellent service.
• Identified issues, analysed information and provided solutions to problems.
• Handled customer concerns and escalated major issues to supervisor.
• Actively listened to customers to fully understand requests and address concerns.
• Met schedule using excellent planning and coordination skills.
• Promoted safe working environment by implementing regulatory standards, policies and guidelines.
• Developed excellent working knowledge of industry trends and improvements in processes.

GCSEs - Venerable need Church of England academy (2019-09 - 2024-06) Sunderland, Tyne and Wear