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Ava Harris

Client Services & Operations Professional

Talent
Sittingbourne, KentMember since October 19, 2026
Professional, approachable communication with clients, families and colleaguesconfidentiality and discretioncalm under pressureScheduling and route planningaccurate record-keepingmultitasking in fast-paced environmentshigh attention to detailConfident with IT systems and digital record-keepingquick to learn new software and processesFull UK driving licencepunctual, accountable, and effective working independently with minimal supervis
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Professional, approachable communication with clients, families and colleaguesconfidentiality and discretioncalm under pressureScheduling and route planningaccurate record-keeping

About

Client-facing professional experienced in care, logistics and childcare. Delivers reliable service, handles confidential records accurately and coordinates work independently under pressure. Currently studying towards an LLB with the Open University.

Experience

Care Worker - Scott Care - Rainham, Gillingham, Rochester and Sheerness/Minster, Kent

(2026-05)

Home care visits across Rainham, Gillingham, Rochester and Sheerness/Minster, Kent

  • Delivered scheduled home visits to 50+ clients weekly, achieving zero missed appointments through proactive rural route planning
  • Maintained accurate, confidential care records in line with Scott Care's documentation standards
  • Built trusted relationships with clients and families through consistent communication, earning positive coordinator feedback

Delivery Driver - News-team

(2026 - 2026-04)

  • Completed early-morning delivery routes with 100% on-time completion against strict pre-7am deadlines
  • Planned routes proactively to reduce missed and late deliveries
  • Transported materials safely in all weather while maintaining a clean driving record and working independently

Warehouse Operative - Morrisons

(2025 - 2026)

  • Processed and checked stock orders accurately in a fast-paced fulfilment environment, supporting on-time dispatch
  • Followed strict checking procedures to minimise picking and processing errors during peak shifts
  • Prioritised competing tasks under pressure and met supervisor-set throughput targets

Nursery Assistant - Little Village Nursery

(2024 - 2025)

  • Supervised children daily, maintaining a safe, structured environment and following safeguarding requirements

Education

LLB (Law) - Law - The Open University (2026-10)

Diploma in Reception Skills (2026 - 2026)

Admin / Office Skills Course (2026 - 2026)

Safeguarding, Paediatric First Aid, Prevent Duty & British Values (2024 - 2024)

GCSEs - Mathematics (Grade 5), English (Grade 6)

Skills

Client Services & Operations Professional

Reviews