I am a ery hardworking caring supportive person who is reliable and have 5 years of experience in administrative support in hospital and clinical centers
Experience
Provided administrative support to the Test & Protect vaccination team for housebound patients (COVID-19 and flu vaccines).
Accessed, updated, and maintained patient records accurately using RIO, ensuring full compliance with confidentiality policies.
Supported vaccinators during vaccine delivery; documented patient consent and vaccination completion.
Entered data using systems such as NIVS, RAVS, and supported MAPs protocols.
Ensured proper shredding and disposal of confidential documents and data slips immediately after entry to maintain patient privacy.
Followed infection prevention and control procedures, including correct handling of clinical waste.
Managed appointment booking, cancellations, and follow-ups; monitored patient attendance.
Answered calls, responded to queries from patients and staff, and handled messages efficiently and professionally.
Used Microsoft Office Suite daily:
Outlook for emails, calendar management, and team communication
Excel for tracking data, appointments, and generating reports
Word for creating correspondence and formal documents
Operated standard office equipment: photocopiers, scanners, faxes, and printers.
Worked both independently and as part of a multidisciplinary team; took initiative when needed.
Always punctual and reliable, arriving early to prepare for the day.
Fully compliant with Trust policies, GDPR, safeguarding, and data protection protocols
