Azaan Nadeem

Accounting and Finance graduate with a 2:1 from the University of Bradford, offering over five years of customer service experience alongside expertise in sales leadership, administration and logistics. Skilled in financial record management, invoice processing, stakeholder communication and process improvement, with strong analytical, commercial and leadership abilities. Proven track record of achieving targets, improving performance and delivering excellent customer outcomes.

Seeking a graduate opportunity in accounting, finance or business where I can apply my financial knowledge and commercial awareness to support organisational growth.

Customer Service & Administration Coordinator - AA Car Parts Ltd - Leeds

(2022-09 - 2024-09)

• Managed 50+ customer interactions daily, maintaining a 95%+ satisfaction rate through effective communication and efficient problem-solving
• Increased sales performance by 20% by proactively identifying up-selling and cross selling opportunities using a consultative, customer focused approach
• Processed orders, invoices, and customer records, ensuring data accuracy across internal CRM and finance systems
• Improved coordination between sales and warehouse departments, significantly reducing order fulfilment delays
• Trained and onboarded new team members, raising overall service consistency and team performance

Warehouse Associate - M & S Warehouse - Bradford

(2024-10 - 2025-05)

• Supported daily warehouse operations including goods receiving, order picking, packing, and dispatch – ensuring accurate and on time delivery
• Reorganised workflow and improved warehouse organisation, contributing to a 15% reduction in order processing times, helping the team work more efficiently
• Maintained accurate inventory records using warehouse management systems, minimising stock discrepancies
• Ensured strict health and safety compliance, maintaining a safe working environment
• Coordinated closely with logistics and delivery teams to ensure smooth dispatch of outbound orders

Manager - Happy Garden - Bradford

(2020-06 - 2025-06)

• Managed daily restaurant operations, supervising staff, customer service, and shift performance
• Led and trained team members, ensuring high service standards and efficient operations
• Oversaw scheduling, stock control, and cash handling while maintaining excellent customer satisfaction
• Resolved customer issues and ensured compliance with health and safety standards
• Improved team productivity and supported business growth through effective leadership

BSc (Hons) - Accounting and Finance - University of Bradford (2022-09 - 2026)

BTEC/NVQ Level 3 - Business Management, Criminology, Game Design - Unknown (2019 - 2021)

GCSEs - English, Mathematics, Spanish, Finance, Geography, Double Science, Religious Studies - Dixons Kings Academy (2015 - 2019)