Bavneet Kaur
Compliance and Business Support Professional
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About
A highly motivated and detail-oriented Compliance and Business Support Professional with extensive experience within NHS and Private Healthcare sectors. Specialising in NHS Framework audits, compliance risk mitigation, stakeholder engagement, and operational process improvement. Strong understanding of NHS Employers Check Standards, audit preparation, healthcare compliance legislation, and documentation management.
Recognised for exceptional communication, problem-solving, and the ability to drive efficiency across compliance and business workflows.
Experience
Compliance Officer - Staffing Professionals PVT. LTD - London, UK
(2022-08)
NHS & Private Healthcare Sector
- Collaborated with leadership teams to analyse compliance processes, policies, audit feedback, and onboarding performance.
- Enhanced organisational accountability by assigning tasks related to assessments, mitigation, monitoring, and auditing.
- Led workshops and stakeholder meetings with compliance heads, external auditors, and business managers to gather requirements and resolve operational issues.
- Conducted data mapping and gap analyses to assess workflow effectiveness and identify risks.
- Documented business objectives, risks, assumptions, dependencies, and impacts to support process redesign.
- Recommended and implemented automation tools to streamline workflows, reduce errors, and enhance candidate onboarding efficiency.
- Ensured continuous optimisation of compliance processes to meet framework and regulatory expectations.
- Full knowledge of NHS Employers Check Standards (DBS, RTW, immunisations, training, registration checks, OH).
- Managed compliance for NHS frameworks including CCS, Workforce Alliance, HealthTrust Europe (HTE), CPP, and LPP.
- Performed internal file audits, quality assurance checks, and compliance gap analysis to ensure audit-readiness.
- Prepared comprehensive evidence packs for scheduled, unscheduled, and spot audits.
- Maintained accurate and up-to-date compliance documentation for all healthcare staff.
- Tailored compliance requirements for off-framework private healthcare clients.
- Delivered compliance training to consultants and new starters to improve accuracy and reduce errors.
- Developed tools including checklists, version control systems, naming standards, and expiry trackers.
- Conducted root-cause analysis following audit outcomes and implemented corrective and preventive actions.
Educational Consultant - Life Edu LTD - London, UK
(2021-01 - 2022-01)
- Identified student and institutional needs to provide tailored educational support solutions.
- Provided training to teachers and education professionals to support high-quality learning delivery.
- Conducted research, presented solutions, and collaborated with stakeholders to implement best practices.
- Worked in accordance with professional codes of conduct and maintained strong client engagement.
Assistant - Safe Plan LTD - London, UK
(2020-06 - 2021-06)
- Managed recruitment and sourcing of security guards and fire marshals during COVID-19 demand surges.
- Coordinated with managers to understand staffing requirements for various contracts.
- Supervised fire marshals and ensured fee structures and compliance requirements were met.
- Maintained client documentation, managed KYC records, and conducted site inspections.
- Led onboarding of new staff and balanced administrative workloads.
- Delivered health and safety training focused on COVID-19 mitigation.
Service Ambassador - Deloitte USI / Jones Lang LaSalle - India
(2018-03 - 2019-11)
- Acted as the primary customer-facing representative supporting events and client marketing campaigns.
- Administered large meetings, events, and tours for high-profile clients.
- Utilised ServiceNow for incident reporting, service requests, and workflow management.
- Assisted clients with facility navigation and technical support.
Machine Room Coordinator - NIIT - India
(2010-03 - 2012-06)
Corporate Training Organisation
- Organised and managed full training logistics including AV, materials, manuals, and technical support.
- Coordinated room bookings, access permissions, photography, and trainer communication.
- Maintained attendance records, feedback sheets, and issued completion certificates.
Education
MSc - International Business Management - London South Bank University
Aviation & Hospitality Management - Frankfinn Aviation Academy
Bachelor of Science - Telangana University
Higher Secondary - Physics, Mathematics, Chemistry
