Beatriz Pereira

4+ years experience in hospitality, working in management and creating high value service delivery for customers. Determined to create an environment where clients and partners feel accommodated and welcomed in all situations. I am a reliable person who is optimistic about creating work I am proud of and achieving goals set to improve my skills and knowledge.

Assistant manager at The mine CF47/ carnivore in Asia (2022-10 – 2025-06)

• Managing customer and staff interactions as well as satisfaction
• Knowledge in problem solving, teamwork and leadership skills
• Knowledge in management skills and safety standards
• Navigation in fast paced and people focused environments

Barista at Costa coffee Merthyr Tydfil (2024-07 – 2025-01)

• Fast paced environment with constant movement and adapting to customer's needs
• Skills in multitasking and problem solving to create positive relationships with regular customers
• Professionalism and flexibility to enable change

Team leader at The Spud Grub (2025-06 – 2025-10)

• Managing a team and creating a positive work environment
• Creating effective shift patterns
• Ensuring customer satisfaction and staff efficiency
• Building on previously attained skills

Team member at Haystacks Cafe (2025-11 – 2026-06)

• Working in a fast paced multitasking environment
• Adapting to change every month with learning new dishes and new drink preparations
• Working under pressure
• Further improving skills in presentation of drinks to customers

GCSE's – Bishop Hedley High School (2015 – 2020)

A Levels in Psychology, Sociology and Government and Politics – The Merthyr Tydfil College