
Becca Barratt
Guest Experience Professional | Aspiring Digital Marketer & Content Creator | Interior Design Graduate
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About
A personable and motivated professional with experience across luxury retail and hospitality, specialising in customer service and relationship building. Currently working as a Receptionist at Soho Farmhouse, delivering high quality guest experiences in a fast paced, high end environment. Known for strong communication skills, attention to detail, and a proactive attitude, with a genuine enthusiasm for learning and gaining new qualifications.
Holds a strong interest in interior design and digital marketing, and is keen to develop a career that combines creativity, client experience, and brand presentation.
Experience
Receptionist at Soho Farmhouse (2025-09 – Present)
- Deliver a high standard of service within a luxury hospitality environment
- Manage bookings, check-ins, and guest enquiries using Opera Cloud and OpenTable
- Build strong, lasting relationships with guests through a personalised approach
- Handle requests and resolve issues efficiently and professionally
- Collaborate with multiple departments to ensure smooth daily operations
Interiors Assistant at Soho Home, Soho Farmhouse (2024-10 – 2025-09)
- Supported interior design projects and showroom operations
- Assisted clients with product selection, styling advice, and purchases
- Maintained high visual merchandising standards
- Contract extended due to powerful performance and reliability
Seasonal Host at Loewe (2024-07 – 2024-09)
- Provided a luxury in-store experience, welcoming and assisting clients
- Supported the sales team during peak season
- Maintained brand standards and presentation on the shop floor
Sales Associate (Temp) at Self-Portrait (2024-04 – 2024-07)
- Delivered high-level customer service within a premium retail setting
- Assisted customers with styling and purchasing decisions
- Supported daily store operations and visual standards
Sales Associate at Palm Angels (2023-10 – 2024-04)
- Built strong client relationships and delivered personalised service
- Achieved sales targets and contributed to team performance
- Maintained product knowledge and brand presentation standards
Sales Associate (Temp) at Versace (2023-06 – 2023-09)
- Provided luxury customer service in a fast-paced retail environment
- Assisted with sales, styling, and client engagement
- Supported visual merchandising and store upkeep
Waitress at Nando's (2021 – 2022)
- Delivered efficient and friendly service in a high-volume environment
- Managed multiple tasks while maintaining a high standard of customer care
- Worked collaboratively within a team to ensure smooth service
