Dual Badge Officer (PECS) at Serco (2024-05 – Present)
- Carry out controlled movement between cell and legal areas, courtrooms and outside loading areas
- Maintain security, order, and control within the court buildings, taking proactive steps to prevent incidents, escape, and harm to all
- Conduct dynamic risk assessments and implement Risk Management Plans effectively within custodial settings
- Identify and respond to mental health concerns, distress, and vulnerabilities, applying Mental Health First Aid training to provide initial support and escalate appropriately to senior management
- Liaise with HMCTS court staff, legal professionals including Barriers and Solicitors and Healthcare teams to support safe court proceedings
- Prepare custodies for court appearances and carry out searches and security checks
- Maintain accurate and timely electronic and paper records
- Respond effectively to incidents and emergencies promptly, professionally and use de-escalation techniques to defuse situations
- Act as Officer in Charge when required, taking responsibility for operational decisions and safety
- Support safe transportation and escorting of custodies between police stations, courts and prison establishments
- Apply Control and Restraint (Use of Force) safely and proportionately in line with training and legislation
- Demonstrate an adaptable, proactive, and resilient approach in a fast-paced environment
- Build professional working relationships whilst maintaining boundaries and respect
- Uphold integrity, accountability, and ethical standards at all times
Trainee Probation Practitioner (PQIP) at HM Prison & Probation Service (HMPPS) (2023-09 – 2024-06)
- Supervised medium to low-risk offenders in the community whilst co-working high-risk cases
- Conducted risk assessments and developed rehabilitation plans for People on Probation (PoP)
- Conducted home visits and compliance assessments
- Assess the risk and needs of the individual PoP
- Develop and implement rehabilitation plans tailored to the individual
- Monitor compliance with court orders, community sentences, and licence conditions
- Conduct risk assessments to determine the risk of harm to the public, victims, and the PoP's
- Identify safeguarding concerns and liaise with relevant agencies (Police and Social Services)
- Provide guidance and support to PoP to help reintegrate them into the community
- Make referrals to Support Services, such as Substance Misuse programmes, Mental Health Services, and employment training
- Take appropriate action in response to breaches of court orders or licence conditions
- Prepare and submit reports to court and parole boards regarding progress and compliance of each individual PoP
- Attend multi-agency meetings to share information and manage risk effectively
- Maintain accurate and up-to-date case records using the National Probation Service (NPS) systems
Dependency and Recovery Motivator at Change, Grow, Live (CGL) (2023-01 – 2023-09)
- Assisted individuals on probation in addressing substance misuse challenges
- Delivered structured group and one-on-one interventions to support rehabilitation of PoP
- Facilitated referrals to peer support networks and community services for PoP
- Maintained confidential case records and provided progress updates to stakeholders
- Advocated for service users' reintegration into society, promoting resilience and recovery
Security Officer at G4S (2022-05 – 2023-01)
- Ensured safety and security within office buildings and surrounding premises
- Conducted patrols, monitored alarm systems, and responded to security incidents
- Maintained accurate logs of security breaches, property damage, and unauthorized access
- Assisted in fire and emergency response procedures
- Assisted with member of the public's enquires
County Court Bailiff at HM Courts & Tribunals Service (HMCTS) (2020-02 – 2022-05)
- Executed court orders, including property repossessions and debt enforcement
- Trained and mentored new bailiffs
- Executed warrants efficiently whilst complying with legislation
- Interacted professionally with legal personnel
- Seized goods effectively under a writ of execution for debt recovery purposes
- Conducted evictions as per court orders without causing unnecessary distress or harm
- Reassured distressed individuals during difficult eviction processes with empathy and professionalism
- Reviewed legal documents for accuracy and compliance