Bekka Taylor
Dental Nursing Student | Healthcare Professional
About
I am a driven and ambitious individual with previous experience working in nursery settings, and a strong interest in the healthcare industry, particularly in dentistry. I am currently studying towards the Level 3 Diploma in Dental Nursing (NEBDN) with Harriet Ellis and am eager to take the next step in my career. I am keen to develop my skills within a clinical environment and contribute positively to a professional dental team.
Experience
Call Centre Agent - Clearanswer Call Centres - Manor Street, Hull
(2026-01 - 2026-03)
- Managed inbound and outbound calls with existing customers regarding mobile services and sales
- Delivered professional and clear communication while handling customer queries and requests
- Worked as part of a team to meet targets across mobile, broadband, and TV services
- Resolved customer concerns and complaints in a calm and efficient manner
- Accurately updated and maintained records across multiple systems
Toddler Room Assistant - Westside Day Nursery - Preston Road, Hull
(2025-09 - 2026-01)
- Supported the day-to-day care and supervision of children within a busy nursery environment
- Monitored and tracked developmental progress
- Maintained clear communication with parents and carers
- Resolved issues sensitively and supported families where needed
- Followed strict hygiene protocols, including regular cleaning and sanitising
- Ensured a safe environment by identifying and reducing potential risks
Education
Level 3 Diploma in Dental Nursing (NEBDN) - Dental Nursing - Harriet Ellis
GCSE - English & Maths
Level 3 Childcare Qualification - Childcare
