Ben Burgess

A caring and passionate individual who has recently completed Dog Grooming Level 2 studies at Sandwell College now seeking a new permanent role to apply experience in both customer service and working with animals. Able to provide excellent customer service due to previous work experience taking payments, handling cash and dealing with telephone and email enquiries. Highly skilled in all areas of dog grooming through formal Dog Grooming Level 2 training at Sandwell college and work placements.

Able to wash, dry, nail clip, brush and scissor work on a wide variety of animal breeds, with a strong understanding of the individual behaviours and coat types of each dog. Open to roles such as Dog Grooming Assistant, Kennel Assistant, Zoo Keeper assistant, Retail Store Assistant and Customer Services Assistant. Welcomes further training where provided.

Dog Grooming Assistant (volunteering) - Fresh Paws - New Oscott, Sutton Coldfield

(2026-05)

• Bath the dogs such as considering what product to use on the dog depending on skin/coat condition
• dry dogs
• clean up by sweeping and mopping
• Preparing the coat by using equipment like 50/25 comb, slicker brushes and dematting tool
• I know how to use the use of restraint tools such as brachycephalic muzzels and velcro muzzles

Dog Grooming Assistant - Dazzling Dogs - Great Barr

(2025-09 - 2025-10)

• Providing customer service
• Taking payments & cash handling
• Answering phone and email enquiries
• Dog washing, drying & brushing
• Using slicker brushes, blast dryers, stand dryers, combs
• Health & safety
• General cleaning & tidying duties

Dog Grooming Placement - Tails @ Sandwell College

(2024-09 - 2025-06)

Gaining dog grooming assistant experience weekly during Dog Grooming Level 2 studies

• Learned how to tailor grooming different dog breeds & coat types
• Using clippers and scissors to cut hair
• Dog washing, drying & brushing
• Use of equipment such as slicker brushes, blast dryers, stand dryers, combs

Farm Worker Placement - Forge Mill Farm - West Bromwich

(2022-09 - 2024-06)

Gained experience working safely around farm animals on a weekly basis

• Providing health checks to animals
• Feeding animals
• Cleaning out animal enclosures
• Learning about biological hazard safety

Dog Grooming Level 2 - Dog Grooming - Sandwell College (2022-09 - 2025-06)

Animal Care Level 3 - Animal Care - Sandwell College (2022-09 - 2025-06)

Animal Care Level 2 - Animal Care - Sandwell College (2022-09 - 2025-06)

GCSE - English - Sandwell College (2022-09 - 2025-06)

GCSE - Maths - Sandwell College (2022-09 - 2025-06)

GCSE - Combined Science - Barr Beacon School (2017-09 - 2022-07)

BTEC - Hospitality & Catering - Barr Beacon School (2017-09 - 2022-07)

GCSE - History - Barr Beacon School (2017-09 - 2022-07)

BTEC - Digital Information Technology - Barr Beacon School (2017-09 - 2022-07)