Customer & Operations Professional | Multi-skilled Business Asset
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Practical, dependable professional known for building trust quickly, communicating clearly, and delivering consistently in fast-paced, customer-facing environments. Strengths include stakeholder management, structured problem-solving, coaching and performance support, and coordinating smooth handovers between teams. Extensive experience working alongside accident repair centres, with a strong understanding of bodyshop workflows, consumables (wet and dry goods), and customer service requirements within the automotive sector.
Experienced in working to targets and standards while maintaining integrity, attention to detail, and a high level of customer service.
GNVQ Advanced - Business Studies - Ryde High School (and 6th Form), Isle of Wight (1998 - 1998)
GCSEs - English, Math, Sciences, etc. - Ryde High School (and 6th Form), Isle of Wight (1996 - 1996)
