Benedicte Tapa

Office manager in a dental laboratory working with high end dental practices. I strongly desire to go back into aviation industry.

Oral Design Harley Street Ltd

Sept.2020 - Present

Company Secretary/Office Manager/PA

• Ensuring dental laboratories and office run smoothly
• Supporting the MD in everyday tasks and ensuring he is organized and prepared

  Acting as a first point of contact to the laboratory

  Liaising with external suppliers

• Developing and maintaining relationships with clients

  Implementing and maintaining procedures/administrative systems

• Ensuring the lab is fully compliant with all legal, health and safety requirements
• Marketing duties (cold mailing/calling external dental practices to market our services)
• Maintaining correct stock levels, including ordering where required
• Accounting duties (invoicing, bookkeeping using Xero,

  reconciliation,, liaising with chartered accountants,

  chasing late payments, paying businesses bills)

• Logistic management (Arranging shipping/collection of goods)
• Onboarding staff when needed (job advert, scheduling job interviews etc.)
• Preparing daily work schedule for the technicians
• Managing the MD diary

  Ensuring work carried out according to the schedule and deadlines are respected

• Reporting to the managing director and shareholder with daily turnover
• Keeping track of staff holiday

  Private PA duties (legal assistance, passports renewal,

Ava Air -Martinique

April 2014 to July 2014

• Training on General Aviation Knowledge, Regulations,

  cabin Crew duties and responsibilities

• Communication

  Introductory CRM

• Passenger handling and cabin surveillance
• Aero-Medical Aspects and First Aid
• Dangerous Goods

  General Aviation Security

  Fire and Smoke management

  Survival and Water Survival

  Castmember

  Disneyland- Paris

  February 2012 to November 2012

• Making kids and parents having the best time of their lives and Maintaining the ‘Magie de Disney’
• Greeting international Guests(French/English/Spanish)
• Safety and security check
• Operating the Ride(Star tour)

  Entertaining Guests

• July 2014: Cabin Crew Attestation

  September 2010-July 2011

• Tunon international University –

  Bordeaux (France) Tourism Degree

  September 2008 to July 2010

• Brevet de Technicien Superieur for

  Executive Assistant

  Lycée Joseph Gaillard- Fort de France

  (Martinique)