Benjamin
Guest Services
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About
Enthusiastic and dynamic professional with excellent communication and interpersonal skills, experienced in handling challenging situations with confidence and professionalism. Organised, reliable, and dedicated to achieving goals while building positive relationships and delivering outstanding service.
Experience
Guest Services - Four Seasons Hotel
(2024-02 - 2026)
- Welcoming guests on arrival and checking in
- Supporting guests on departure and checking out
Hotel Day Front Desk / Night Audit Ambassador – London - CitizenM Hotel - London
(2023-06 - 2025-01)
- Welcoming guests upon arrival and handling phone calls
Assistant Optometrist - Chatoo Opticians - London
(2022-12 - 2023-07)
- Completing administrative duties
- Assisting customers with purchases on the shop floor
- Handling customer calls and booking optical appointments
Train Cleaner - St Pancras International (Eurostar)
(2023-01 - 2023-07)
Nights
- Cleaning exterior and interior of trains
- Waste collection and disposal
- Refilling water supplies
Learning Behaviour Mentor - Hague Primary School
(2013-09 - 2019-07)
- Helping students develop coping strategies to overcome barriers to learning
Learning Behaviour Mentor - Edgware Junior School - Edgware
(2006-09 - 2013-07)
Education
Education Studies - University of East London (2013-01)
GCSEs - Maths, English - City of Westminster College (2003-01)
