Bethany Phillips

Enthusiastic and reliable hospitality and retail professional with extensive experience in delivering excellent customer service and supporting food and beverage operations. Skilled in taking orders, food preparation, stock management, and maintaining high hygiene standards, I am committed to providing a friendly, efficient, experience for every customer. My strong communication, teamwork, and attention to detail ensure I consistently meet high standards and support smooth operational flow.

Driven by a passion for learning and personal development, I am adaptable, proactive, and able to work effectively under pressure. Punctual and dedicated, I take pride in maintaining professionalism and a positive attitude in all roles. I am eager to bring my skills, enthusiasm, and work ethic to a dynamic team.

Staff Member - Chopstix

(2026-12)

• Acting as the first point of contact for customers, creating a welcoming and positive dining experience.
• Managed taking and packing orders accurately, ensuring all food was presented and delivered according to product specifications.
• Maintaining cleanliness and organisation of the front counter, restaurant, and restroom areas, adhering to hygiene standards.
• Assisting the back of house
• Following all Health & Safety and Food Safety guidelines to maintain a safe and compliant working environment.
• Prioritising customer satisfaction by delivering, consistently demonstrating professionalism, teamwork, and a passion for providing excellent service

Retail Assistant - The Entertainer

(2025-01 - 2025-05)

• Customer service
• Stock Levels
• Price tagging

Coffee Bar Staff - Royal Hallamshire Hospital Coffee Bar

(2024)

• Serving food and drinks
• Adhering to Food hygiene and safety

Front of House Staff - The Silver Plate Restaurant at Sheffield College

(2022)

• Serve food and drinks to customers
• Take orders from customers and deal with queries
• Provide recommendations for meals and drinks
• Working on the till to input orders and receive payments
• Set up sliver service and deliver order of service
• Support with bar work, making drinks (hot and cold drinks)

Retail Assistant - British Heart Foundation, Crystal Peaks

(2020 - 2021)

• Used excellent communication skills by greeting customers and answering customer queries.
• Used my organisation skills by sorting out new stock and transferring to the shop floor for merchandising.
• Used excellent teamwork skills by working with other staff and communicating.
• Excellent time keeping skills by ensuring I am always on time to work.
• Always maintained a professional manner by being polite and well-mannered to customers

Supported Internship - Choice College (2024)

Certificate in Culinary Skills - Sheffield College (2023 - 2024)

Front of House and Customer Service Bronze - Sheffield College (2023)

Level 1 Catering and Hospitality - Sheffield College (2022)

Entry Level Catering and Hospitality - Sheffield College (2021)

Functional Skills Math's - Sheffield College

Functional Skills English - Sheffield College

Level 1 Retail Skills - Sheffield College (2020)

Level 1 & Level 2 Supported Work Skills - Sheffield College (2018 - 2020)

Level 1 Supported Vocational Pathways - Sheffield College (2017)